Gujarat State Road Transport Corporation [Gsrtc] — unethical behaviour of controller of baroda bus station

Address:

Vadodara, Gujarat

1) booked on line ticket pnr no g24461499 for baroda to khambhat dated 13/1/19 @ 9 am. I waited for 1 hour but bus did not come & i came back without travel 2) one bus for khambhat came @ 8.50 but conductor did not allow me travel saying this ticket is not permissible 3) controller person was totally blank about the status of the above bus and their behaviour and talk was also very rude. I think their names were mr. Makarand and mr. Arvind - i don't know whether they told me correct names. 4) as now after making statue o[censored]nity baroda is d hub for all visitors including foreigners so to maintain our image we should have polite and responsible people even on bus station. 5) i could not understand the reply of controller because every time i asked for the status their reply was bus will come shortly. Spend more on updates of status of each route which is easily achievable with current technology. If simple auto like jug no can be traced out for location why not bus.