Gujarat State Road Transport Corporation [Gsrtc] — volvo bus .at vadodara depot. time 18.15pm

Address:

Navsari, Gujarat, 396445

I, umeshchandra vaidya, resident of navsari city, had reserved my volvo bus ticket pnr no. G23477788, dated. 02/12/2018, seat no.03,
For vadodara to navsari. Deprtg. At 18.15 pm from central bus station vadodara.
I was sitting infront of platform no.12.
From 06.00pm onwards & waiting for volvo bus, for coming at prescribed platform. No.12.
The volvo didn't parked on platform number (12), so i couldn't watch it.
Then, i inquired at inqiry counter, the incharge told that at 07.10pm volvo bus departed. This is very sad for a reserved
Ticket holder.
Plese get me refund for the guilty of bus conducter.