Gujarat State Road Transport Corporation [Gsrtc] — wrong information on site

Address:Rajkot, Gujarat

I and my sister is traveling in the bus named veraval to vadodara, we are in this bus from rajkot nd app shows that bus would take 5:25 hrs to reach baroda. We sat from rajkot at 2:45 pm and its 8:51 still we r in navsari only we have another bus at 10:00 pm what we r supposed to do now. They should give proper information that how much time they'll take to reach the destination.
And even people sitting on the rajkot inquiry bus station were not giving proper answer, they should be aware of timing if not they should provide true information not wrong!!!
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Recently I have visited Limdi bus depo and I have seen dirtiest platform condition ever of new bus station. And also plastic water bag's are available in the depo which is harmful for people health.
I booked tickets in Upleta to Kavant Bus. Date:31/05/2019 journey Rajkot to Baroda. Depart time saw in tickets is 19:15 but bus reach on 20:30. So I am mentally torched. Driver and condecter not given proper reason for bus late. Please give me a proper reason for bus late. And not a proper reason give me a refund for mentally torched.

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    Gujarat State Road Transport Corporation [GSRTC] Phone
    +91 80 2676 7702
    Gujarat State Road Transport Corporation [GSRTC] Address
    Central Office, C/O Central Workshop GSRTC, Naroda, Gujarat, India - 380001
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