Guru Gobind Singh Indraprastha University — error in part academic fee withdrawal

Website:www.ipu.ac.in

This is to inform you that i shriyaa kaur dheeran, bba cet roll no. 9501033 isn't able apply for withdrawal from my login account as the moment when i try to apply for withdrawal through my login id it says that "either the withdrawal period is over or not yet started".
Its since 2 weeks and a half that i am trying for withdrawal but always get the same error and now today also when i tried then the ipuadmission.ac.in page is not loading and is showing some privacy error.
I don't know what to do now as i don't see any other way of applying for fee refund so kindly tell me what can be done before 14th of august 2018 as i am not interested in getting only the 50% of the part academic fee when i can get 80% (I. E rs.37000).
Thanking you
Yours truly
Shriyaa kaur dheeran
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