Guru Gobind Singh Indraprastha University — payment amount deducted but no confirmation

Payment amount deducted but no confirmation
Sir, I had to register for my online counselling for B.tech in IPU Delhi. For this I had to complete the online payment for registration in counseling. I have already made the payment but did not recieve any confirmation from the university. The amount has already been deducted from my bank account and has yet not been refunded. Due to this issue i am unable to complete my registration.
MY user name Arth Nangia and user id is 101309