Guru Gobind Singh Indraprastha University — refund of part academic fee 40, 000

With due respect i want to inform that i have submitted 40, 000 rupees as a part academic fee, and read all the instructions carefully in which it was mentioned that if i withdraw my admission in the university then the same fee will be refunded, but it's been 4 months since then and i urgently need money, and i haven't even got refund of single penny.
Please look forward to my problem and solve the issue asap. Hoping for a positive response.
Thank you