Guru Gobind Singh Indraprastha University — refund of part payment of admission (b. tech.) in i p university

Dear sir,

I am writing with a heavy heart and utter disappointment that the refund of my daughter’s admission widhdrawal under jee main appl. No.[protected] on 14th of august 2019 (11.30 pm). For rs 40.000/- as per below mail has not been sent to us.
We have tried over phone but nobody picks up., sent e – mails also copying your good selves also but till date nothing has been done from the concerned department.
My daughter personally went to the institution and met the p. A. Of dr. Nitin malik joint registrar admission branch but was sent back saying that mr. Nitin malik is not available...