Gyftr.com — Issued gift vouchers against SBI points but with wrong pins | |||||
Hi we had redeemed SBI bank points against for westside gift vouchers and have been following up with these guys for the correct pins. They advised us to use the last 6 digits of the voucher code as pins which didnt work. We had to go to the retail outlet multiple times to try these vouchers with the pins they issues but the vouchers always showed errors such as 'incorrect pin', 'insufficient balance' etc. I have all the email communication with them documented. In the last communication they are conveniently saying the vouchers worth 7K are expired. Apparently, we had to contact Mr venkatesh from the said outlet. But how can we use the vouchers with the wrong pins? They NEVER sent us the correct pins. This seems like some kind of fraud company which is using customers vouchers. Now they are just saying this issue is closed from their end with no help whatsoever. We have not been advised correctly at all. Can anyone please help? Was this information helpful? | |||||
 2 Comments | |||||
Comments
Please do not buy any voucher from them. If there is any problem they will never help you.. They will redirect you to the merchant and the merchant will in-turn redirect you to Gyftr. You will fall in an end-less loop.
Reply
I bought BATA gyftr cards. I wanted to use these cards online, hence I double checked on their website to confirm the validity of the vouchers on online Bata purchase. They have clearly stated on their website about how to redeem it on Bata website. After buying the gyftr cards I tried to redeem it online and guess what the option is not available online. I checked with gyftr customer care, I am getting new ETRs on the issue resolution. I asked them to get the vouchers back and give me some other vouchers of my choice to which they are denying. This is my worst experience with any service provider. My request to all humble and genuine customers to not buy any gift vouchers from gyftr unless you want to get cheated.