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Gyftr.com Complaints & Reviews

A
amanmsn
from Jaipur, Rajasthan
Feb 26, 2024
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I purchased Amazon shopping vouchers worth INR 7750 on 21st feb 2024.
After multiple phone call with Gyftr they shared vouchers worth INR 6000 on 24th Feb.

GyftR is saying they are not able to send the vouchers on my mobile, I asked them to share on email. I have still not received the voucher.

Mob - [protected]
Email - [protected]@gmail.com
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    C
    Chiranjeet23
    from Kolkata, West Bengal
    Dec 12, 2023
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    I had ordered irctc vouchers where I have received 4 pharmeasy vouchers worth Rs 1199. I have raised the above complaint but Giftyr is not ready to cancel the voucher where I know as per RBI they can cancel the unused vouchers as this was not my fault.

    Order Date : 11/11/2023

    I want the refund of my money.
    Agents Pallabi and Mohit were not at all helpful, they cannot even transfer chat to their supervisor
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      M
      mayanka052
      Nov 24, 2023
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      Refund

      Website: Gyftr.com

      On 24/10/2023, I have purchased a voucher of which transaction was failed and money got debited from my account. I have called customer service many times but they just asked to wait. It has been more than 1 month my money is not refunded. Please help...
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      M
      mayanka052
      Nov 24, 2023
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      Refund not received

      Website: Gyftr.com

      On 24/10/2023 my order was failed for a voucher. Order id is HSB[protected][protected]. I have called gyftr customer service many times, they just asked to wait for auto refund but not received refund till now...
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      M
      manugupta13392
      Aug 20, 2023
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      I bought few heathian vouchers worth 1500 from there website since it was saving me around 12% of the money. But the thing is when I use the voucher on the healthian website, it remove the discount that is available on the healthian website which means if I use the voucher, I will be paying more as compared to when I am not using the voucher.

      I waited six month to see if there is any way I can use this voucher on the healthian website. But All the healthian products come with a 30% discount and that discount is not available in case you use the voucher.

      So basically I lost my 1500 rs by purchasing the Healthian Voucher from GYFTR.

      Here is why I think this is a fraud: Since their is no benefit o[censored]sing the voucher why this voucher exist on the GYFTR platform.

      I explained the same to the customer care but they doesn't seem to care
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        N
        Jul 26, 2023
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        Website: www.gyftr.com

        I have taken Netmed voucher from Gyftr on 25th July 2023. There was some technical issue on the website due to which transaction got decline thrice. Transaction cancellation details are available with Gyftr team. Suddenly, after 1.5 hrs, I received Netmed voucher from Gyftr. I spoke to them, that I do not require the voucher now, but they are saying it cannot be cancelled back. As per RBI norms, if the amount of gift card is not used then it can be transferred to the source account. Transaction amount : 925 Transaction date: 25/07/2023
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          R
          RituGupta4010
          May 10, 2023
          May 10, 2023
          This thread was updated on May 10, 2023
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          Received wrong voucher code

          Website: Gyftr

          I have ordered Amazon gift voucher and received prime membership voucher and that too 6 voucher I have purchased which is of no use for me.please do the needful....
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          S
          Suresh Chandra pande
          from Jaipur, Rajasthan
          Apr 16, 2023
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          Gift Voucher of Big Bazar

          Address: Flat no 301,Sunshine Avenue,

          GyFTR issued gift voucher of Rs. 2000 x4=Rs 8000 have received a Big Bazaar Gift Voucher from Indusind Bank but presently all Big Bazar are closed and the said voucher is not in incash or purchase the material.
          Already same question raised in Gy FTR many times and he assured that we r doing for the best but presently all voucher are expired.
          U r requested kindly solve my problem
          Regards
          Suresh C Pande
          [protected]...
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          U
          Ultimatepradeep
          Oct 23, 2022
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          Website: Gyftr.com

          I had purchase the times prime voucher for RS.999 through yes cart. After that they had sent expired voucher and I tried to explain the issue with customer care representatives but they didn’t care about and simply shared the link to follow how to redeem. Even though i told that I followed the same procedure but they not at all heard. It’s been more than 5 days but yet to get response from them. Whenever I call the customer care they told that issue will be resolved in 24 hrs on daily basis.
          Worst customer service provided and not ready to resolve the customer issue.

          Raised Ticket details:

          [protected]
          [protected]
          [protected]
          [protected]

          Kindly do the needful
          Will it be resolved or any action taken on this issue?
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            S
            SATYAdec
            from delhi, Delhi
            Apr 28, 2022
            Resolved
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            Resolved

            Address: GURGAON
            Website: WWW.GYFTR.COM

            I have buy product from GYFTR DTD 22/10/2022 .I have complaint GYFTR.COM dtd 22/10/2022 but not given any product. i have many call customer care but not given any product
            Apr 29, 2022
            Complaint marked as Resolved 
            mobile no 9999567313 email id [email protected]
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              A
              ajantha
              from Ernakulam, Kerala
              Dec 16, 2021
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              I had purchased Jockey Gift Vouchers through Gyftr for ₹1500 and the Vouchers don't seem to work. It's been months now since I raised a complaint and I am tired of following up to get my money back. I have told them to cross verify with Jockey to understand that there was no order placed using the Gift Vouchers. Please take an action ASAP.
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                A
                Arjun.modgil88
                Aug 14, 2021
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                Hi I bought vouchers of Gyftr through Indusind Bank of Rs. 10000/- when I open Gyftr website and enter my registered mobile number, then there is an error become Access denied. When I called customer care then didn't provide any resolution about this. Too much bad service of customer care. Firstly they assure you that it will resolve in 24-48 hours. But still same problem. No proper response and guidance.
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                  U
                  Unmesh Satam
                  Apr 21, 2021
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                  Address: Gyftr is online website
                  Website: gyftr.com

                  I booked a complaint[protected] on 6th December 2020 for not able to redeem Bata voucher on bata website. Since then I have not received any update on it. I tried contacting gyftr on call but onky answer I am getting is, Bata is looking in to it and there is no ETA for it.
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                    N
                    natesh mohan
                    from Vadodara, Gujarat
                    Dec 7, 2017
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                    worst site.. voucher code not delivered- no proper response

                    Address: 600039

                    Booked a amazon voucher in the website
                    They r not sending the voucher code
                    When I called customer care they r not replying properly. Worst experience .. really need someone to take action on this website. I called customer service more than 10 times no one replying properly they are not giving proper respect also. These kind of website needs to be blocked by government. if anyone can provide escalation contact means it I'll...
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                    D
                    Deepikavs
                    from Hyderabad, Telangana
                    Jan 19, 2017
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                    Address: New Delhi, Delhi, 110016
                    Website: www.gyftr.com

                    Hi we had redeemed SBI bank points against for westside gift vouchers and have been following up with these guys for the correct pins. They advised us to use the last 6 digits of the voucher code as pins which didnt work. We had to go to the retail outlet multiple times to try these vouchers with the pins they issues but the vouchers always showed errors such as 'incorrect pin', 'insufficient balance' etc. I have all the email communication with them documented.

                    In the last communication they are conveniently saying the vouchers worth 7K are expired. Apparently, we had to contact Mr venkatesh from the said outlet. But how can we use the vouchers with the wrong pins? They NEVER sent us the correct pins. This seems like some kind of fraud company which is using customers vouchers.

                    Now they are just saying this issue is closed from their end with no help whatsoever. We have not been advised correctly at all. Can anyone please help?
                    Please do not buy any voucher from them. If there is any problem they will never help you.. They will redirect you to the merchant and the merchant will in-turn redirect you to Gyftr. You will fall in an end-less loop.
                    I bought BATA gyftr cards. I wanted to use these cards online, hence I double checked on their website to confirm the validity of the vouchers on online Bata purchase. They have clearly stated on their website about how to redeem it on Bata website. After buying the gyftr cards I tried to redeem it online and guess what the option is not available online. I checked with gyftr customer care, I am getting new ETRs on the issue resolution. I asked them to get the vouchers back and give me some other vouchers of my choice to which they are denying. This is my worst experience with any service provider. My request to all humble and genuine customers to not buy any gift vouchers from gyftr unless you want to get cheated.
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