H. P. Gas — cheating to lpg customers hp gas veenavanka

Subject: Complaint

I'm kiran, a customer of HP Gas veenavanka branch, karimnagar district Sri sai tirumala enterprises with reference NO.625174

I have registered for cylinder refill on[protected].
I got a message from HP Gas on[protected] with reference NO.588462 which says "your booking was successful with reference NO.588462 and the bill amount is Rs.711/-"
And on[protected] I got one more message saying "Your cylinder was delivered on[protected] bill amount Rs.711/-, Reference No.1005000 "

But I didn't receive the cylinder on[protected] the delivery person bought the cylinder on[protected] and asked for a bill amount of Rs.840/-, I asked him why to pay rs.840/- when the bill amount is rs.711/- only.
He said the prices are increased from[protected]., that's okay I said I'll pay the total bill amount but I asked for the bill with rs.840/-, he refused to give the bill with rs.840/- he said he can give bill only for rs.711/-

I have make phone call to all the numbers given on customer book but all the numbers are not reachable. the delivery person make a call to some one and said they won't give us cylinder and they gone without giving cylinder. I asked there higher official number but they didn't give me.

now who is cheating us weather the company or the delivery person. why did he refused to give the bill with rs.840/-.

as per the records the cylinder was delivered on[protected] with bill amount rs.711/- and you are delivering the cylinder on[protected] with increased price without any records who is taking the remaining money.

are you thinking that as we are village people and can be easily cheated. you are taking rs.128.50/- from each customer so that Lakhs of rupees are coming into your pockets without any records how hell you are cheating customers. now if the problem is not rectified I'll file a case against your company. better rectify the problem as soon as possible.