H. P. Gas — gas transfer problem and misbehaviour of gas agency

Address:

Yavatmal, Maharashtra, 445204

I am hp gas consumer from 2014. I had transferred so i need to shift hp gas pusad to yavatmal. So i had submitted bond, regulator and 2 cylinder to gas agency on 9 june 2018 to mr. Ajay of bajaj gas agency, pusad. He took my sign on 3 form and said come on thursday to collect bond and cheque. I told him i am not unable to come but my father will collect it. I took passbook and come back.
But when my father went on thursday he told owner not at hometown so come to next week. Again my my father went 21 june saturday, they said money had been taken already and my hp gas bond along with them still now. They said please come again on saturday we will check?
What is this happening