| Website: | handmadelovebytanya.com |
I ordered 2 products in sale, a vanilla suit and scrunchy. after a lot of follow up i got a product after one month. But the suit was defective. the suit had a red colored print on it. so i opted for exchange. Then another product was again a defective piece, where they just joined extra piece to align it with suits length. They said that since i have opted for exchange once, they cant do it again but They will issue a return, and when the return will be picked up from me, they will dispatch the new product, but its been a month, now they are not picking the call, i have been calling on all the 3 numbers provided, but no one picks the call, and they kept on saying that the order is delivered, but i got no mail regarding new order, no call from delivery agent. no nothing.
All they have been doing is lieng. Even the order details are absent from the account that I made on their site.
I have shared all the screenshots, and product images as well.
Vanilla suit is originally for 1500, but i got it on discount for 1000 rs with scrunchy of 342 Rs. I have the scrunchy but not the suit. Please either help me get refund from them, or the suit. Was this information helpful? | 
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