Hans Travels Complaints & Reviews

Very very poor condition of Bus when driver off the bus in morning bus was unable to restart we all passengers are pushing it so many times and when another bus driver check and start the bus driver left 2 passengers on stop and go because there was no conductor and no any helper inside the bus and condition of bus was very bad we are not expecting it from Hans travels buses...

Regards
Krishan kant sharma

Kanak Sharma of MP Gwalior

Address:

Gwalior, Madhya Pradesh, 474002

Website:

www.hanstravel.in

I have booked a seat on Hans Travels bus from Gwalior to Indore for my father Vishnu Dutt Sharma on 5th April 2022. Even before the bus reached the stop, he had an epileptic fit. Now he is not able to travel I request you to kindly refund the amount as it was a medical problem we were not able to make him travel. I can attach my ticket photo but due policy I can't provide personal info.

Bus Type- Non AC Sleeper

time 10:00 pm

Departure Date 07.04.2023 Friday

Booking date 05.04.2023

*Driver was rude
*Driver told me you can go for bathroom and then he run away the bus
*came to hans office in unknown city by auto by my own given 200rs
*during the journey the driver 2-3times switched off the ac.
*found broken luggage when changing connecting bus a brand new luggage of pronto brand damaged all scratches and broken tire who can i take that in my further journey,
*complaint in hans travel office no responses there .
*no amenities given by bus service . Even a water bottle was not given during the journey .

Just want to say they are taking full amount plus gst for good facilities and giving instead a worst experience and damage to personal belongings . How to trust this travels i want my full refund and 200auto charges too

This is murari kumar we have booked ticket online by Paytm Delhi to haridwar and issue the bus and seat not provided the same bus my details are following
Dear Passenger, Bus Journey details from Delhi to Haridwar on 17/03/2023 are PNR: 34957, Seat No: 5, 6, 7, 8, Boarding:Kashmere Gate Metro Station Gate no 2 at 23:05, Address: OPP. METRO STATION, Bus No: and Driver details: Sonu Sonu, [protected] and Checking Inspector: and Pickup Url: url -- http://www.hanshtour.com/, Helpline:, Stage Contact number:, Bus No: UP83BT4106, Driver Name: Satveer, Mobile: [protected] - BITLA SOFTWARE PRIVATE LIMITED

Today I travel with my friend from indore to Goa i have booked AC bus not bus AC not working properly i complaine to driver and conductor but no response and driver stop Bus and pick savari from any were fro. Highway and driver stop bus at 2 pm for lunch and he say now we stop bus for dinner at 11:30 pm so hans travels can pls tel me wo dinner at 11:30 pm.
Your staff for passenger service or for him self.

Sir, we have booked 2 tickets from shirdi for traveling on 8 august from indore to shirdi and indore to ahmednagar having pnr[protected] and[protected]. But unfortunately bus was caneled and we are not getting refund from the shirdi branch uptill now

I am umar farooque, journey in today in buss pune katraj to indore my seat no 15,

Buss driver moch more dirty language uses for passanger and also buss quality is very bad, buss driver very rough drive,

I hope company will think of something good..

Thanks

Umar

Now I am traveling from Indore to pune in hans travel (18:30) but bus departure at 08:45. The driver unnecessary stop and picked up local passenger. Now 03:00am we reached to dhule. When I asked to driver, he told me that he didn't get any salary of driving so he is doing like this. Then he told me call to office and tell them, nobody will take action against him because everybody knows the same.his behaviour is so rude.

Dear Sir, One parcel is booked from Indore to Bhopal bearing LR no HO_11/22-23/144111 date: 02.02.23 through Vehicle no: NL-01-B-2114 from Indore to Bhopal. When asking for delivery, the Bhopal office at ISBT said that they have not received the parcel though they have received the booking confirmation. On further contacting the Indore office, the Indore office told them that they had booked the parcel to Bhopal. The ultimate situation is that the parcel is not received to us. You are therefore requested to look into the matter and please arrange the delivery of parcel at destination so that we can collect from the concerned office. Thanking you.
With RegardsAditya Mishra [protected]Bhopal

I booked a bus ticket from Raipur Chhattisgarh to Hyderabad in a Hans Travels bus from a firm named Palak Travels for a 14 hour journey from 22 Jan 4 PM to 6 AM the next day for which I paid Rs 1200 in cash .

For which probably more amount was taken for the journey.

After this, at 12 o'clock in the middle of the night, I was picked up from my seat in Nagpur and my seat was given to someone else, whose booking was also done by someone else.
Means same seat is sold to two people in one journey
Also misbehaved by the bus staff when I asked the reason for disturbing my sleep in the middle of the night and selling the same seat twice and miss match

And I am very angry with this bad service of the bus, and this bus has left no other option but to complain about it at the higher level

Hi Sir,

I hope your are hans travel top management team.

I am writing to express my dissatisfaction about the service I received from your bus staff yesterday night. I was travelling from Indore to Raipur on your last bus and had an unpleasant experience with the staff.

We have discuss with your respective pilot which mobile number is [protected] but he is taken 1, 800 Rs (09:15PM) after reach Devas with me and not given any tickets regarding this.

We have taken support of our reservation bus at same time in between ways and completed our journey.

Pls justify me about charges taken by your pilot also rudely behaviour.

I'm waiting for your positive response/reply.

Hi Sir,

I am writing to express my dissatisfaction about the service I received from your bus staff yesterday night. I was travelling from Indore to Raipur on your last bus and had an unpleasant experience with the staff.

We have discuss with your respective pilot which mobile number is [protected] but he is taken 1, 800 Rs (09:15PM) after reach Devas with me and not given any tickets regarding this.

Subsequently We were taken support of our reservation bus in between ways and completed our journey.

Pls justify me about charges taken by your pilot also rudely behaviour.

I'm waiting for your positive response/reply.

Pls make a complaints and send me complaints number, We are traveling today Jan 20, 2022 and we have taken help of last bus of Hansh travel Indore to Raipur Chhattisgarh.

But I'm not satisfied with your service and taken hug charges by your team member without any tickets

Just Jan 20, 2023
We have makes a plan to take hansh travel bus but after enter in bus his driver is not know that how to talk his customer and also seeking more extra fare.
If ticket fare is example 1000 and he is taking 2000 Rs.
I'm totally dissatisfied.
Pls make our complaints against this and without my confirmation don't close it.

If you want to more passanger travel in your bus then pls educate your driver and pls return my extra money which is taken by today.

Indore to Raipur last bus pilot, which mobile number available near with me.

Last night my mother traveled form varanasi to bhopal . Conduct of that bus(hans travel) asked for extra Rs. 300 and also mis behaved with her. This is a serious issue, higher authorities should take strict action or we file police complaint.

Date 30th December I booked 2 tickets from Delhi to Indore but i have luggage with me, i tried calling service centre number to book my extra luggage and they were not answering the call properly, While i was on call he told me to pay 300 rupees per luggage even though it was very light weight and guy at the hans travel Delhi office named Akash was very rude and abusing all ladies. I even told him to take the money and just put the bags inside the bus, but he was not cooperating at all and misbehaving with his own staff members even drivers and helpers. My suggestion to please keep educated well behaved staff at the counter. They are taking charges as per their choice and fooling everyone around. i won’t book Hans travel for any service again, for sure.
I would rather choose a non AC bus with extra charges. atkeast they are way well behaved with ladies and their own staff.
Request Travel agency to replace this stupid boy Akash from your Delhi office.

Dear sir my contact number is [protected], kal maine ak ticket katwaya tha rewa to bhopal ka but aap ke travel agent ne muje call nhi Kiya, bs ka timing tha 9.45 ka or usne muje call nhi Kiya mere bs choot gye, mera time mera paisa sab kharab gya, kripya mera paisa wapas karwaye,

AbhiBus.com Mobile Ticket:
From: Rewa
To: Bhopal
Bus Partner: Hans Travels
Service No: 301695
AbhiBus Booking ID: AV[protected]
Bus Partner PNR:[protected] /[protected]
Journey Date: 24-Dec-2022
Departure Time: 21:45
Seats: 5
Bus Type: AC, Sleeper
Boarding Point:Nandan travels old bus stand, ,
Bus Partner Helpline:[protected]
Dropping Point: Lal ghati circle.
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Sir abhi tak paisa refund nhi aaya 4 din ho gya

We family of 12 travelled from Nashik to Ujjain by Hans Travels bus on 13.12.22, bus time 20.45, non ac sleeper. When we reached Indore, they changed bus without any prior notice and shifted our luggage to the alternative bus. When reaching Ujjain, we found 2 bags missing and in one bag there was jwellery worrh 1.5 lakhs and cash Rs 3000/-. The travel company is not even bothered to trace and we are in despair. Please help

I was travelling from Pune to indore .. there were no curtains on my seat so i requested the driver / helper to put the curtains but they have stopped the bus in the middle of the night and they have threaten to kill me I immediately called the police .. even my shoes got stolen from the bus ..
the worst experience ever had please stop this bus service