Happenstance.com — No customer service

Address: Kerala
Website: Happenstance

I have placed a order for ballet leather shoes. But they have sent a wrong product size that too after twice confirmation on size. They claim that their product is very soft etc but it didn't seem so It did hurt my skin.
Later I placed a return request and thought to exchange with size higher but the product was not available hence I had to go with return. But the worst they didn't the return of product and sent me back.
What kind of customer service is this where in you don't understand the need to customer and turn a blind eye.
Further the flaw of website is overlooked which did captured the size. Entered twice
Was this information helpful?
No (0)
Yes (0)
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Kerala
    India
    File a Complaint