Enquiry number: up-e[protected]
The worst customer support i have ever experienced. I have called atleast 5 times and spoke with different agents named mustafa, navneet, sumit, arfa. However, the issue is not talking care properly.
I have shared the required information for warranty three times, it has been more than 10 days but the complaint is not registered yet.
Customer support is not coperative, lack o[censored]nderstanding abilities, providing false information, giving pointless excuses, not connecting phone to supervisor, putting me on long hold about 15 to 20 minutes, whatsapp communication is of no use. Everytime agent gets connected but does not do anything about the problem.
Kindly listen to the recorded calls for all these above agents to validate the support and service and take necessary action. Was this information helpful? |
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