Harman India — Jbl cinema 450 soundbar

REQUEST NO: MH-C[protected] DATED 24.02.2020 & NEW REQUEST NO: MH-E[protected] DATED: 04.03.2020

my purchased JBL Cinema 450 has a problem with the woofer for which a particular part is to be replaced. Its almost a month now & THERE IS NO REPLACEMENT

I have BEEN WAITING NOW FOR ALMOST 5 MONTHS FOR THE PROBLEM TO BE RESOLVED BUT EBERYDAY THE CALL CENTER REPRESENTATIVE KEEPS ON MAKING EXCUSES THAT I WOULD RECEIVE A CALL TODAY. I HAVE CALLED THE CALL CENTER PRATICALLY EVERY DAY & HAVE SENT EMAILS
BUT THEY ARE JUST FOOLING AROUND BY SAYING YOU WILL BE CALLED TODAY.
AGAIN I HAVE CALLED HARMAN CUSTOMER CARE 16.06.2020 AND THE RESULT IS THE SAME.

THIS IS NOTHNG BUT A FRAUD COMPANY .
people should be made aware not to buy their products