Harman India — jbl playlist 150

My JBL Playlist is hanged and it has gone in COMMA. I just haved played it for 5-6 times. No button is working. Harman (JBL) support doesn't help me at all. They play much important role in playing with your mind and wasting time, just giving fake statement that their technician is going to arrive in next 48hrs. God knows how many hours they consider in 48 hrs. I waited for do not know for how many days. It's one of the bad experience. Later, I spoked to senior support executives, he told me either visit to nearest service center (which is 200km) or send it to Gurugram through courier, for that you have to pay from your pocket and wait for 15-20days. Horrible experience, got trapped on brand name. I could be much happier buying, road side local speakers. I don't have attachment with those local speakers. I think if it continues then BAD days are on the way. Customer like me with never go for any Harman (JBL) product nor recommend to anyone.