Harman India — jbl sb150 soundbar with woofer

Address:

Bangalore, Karnataka, 560010

I have purchased sb150 on july 2016, and woofer stopped working in hune 17.
Since its with in warranty period i submitted my devise at authorized service center finafone solutions in bangalore.
Job no 291. I was told there are no spares and service center didnt confirm exact delivery date.
I called up harman india customer care and raised the issue, they confirmed me over mail the instrument cant be repaired and they will provide replacement.
Its been over 2 months im calling service center has no clue about when they will get the stocks and doesnt confirm, delivery date.