Harman India — Not received my replacement product yet

Address:

hira singh nagar street no 7 left, hira singh nagar

Hlo, sir i have registered a complaint about my defected product on 26 april 2021.i was having infinity fuze 700.it begin to make cracked sound after 8 months o[censored]se.i was having 1 year warranty so i registered complaint and they took my product from my home on 28 april 2021 and said to me that it would take 21 days for replacement.after 5 to 10 days when they received my product they try to tell me that it would take more time due to lockdown.i begin to wait till lockdown ends.when lockdown ends they try to harass me by saying wait for 24 hours and try to give fake truth words that we appreciate your patience.sir today is 28 august i have not received my product yet.please help me sir.