Harman India — Product quality issue, replacement headphones issue and Poor service centers issue

Address:

Chennai and Bangalore

My name is sathish kumar from Chennai Royapettah.
I have buy a jbl endurance headphones in Amazon online shopping, and the product is not good quality and with is a week it doesn't work and goto service centers and following for 2 months to still am facing so many issue with jbl headphones and jbl harmun contact centers but issue not resolved I didn'tget my headphones, they don't give any proper information against my complaint, the taking so much for update. I called up the cso for several weeks but they said wait for 3 weeks each and every time I was called up the cso team they didn't not resolve my issue and they postponed it to 2 to 3 weeks are another cso, still am waiting for long days for my replacement headphones really poor poor very very poor service. Still I don't get my replacement headphones really poor poor quality of the product and services