| Address: Qtr No-F/14, NAC Colony, Unit-3, Kharavelanagar |
1. I had purchased a Standard Pedestal Fan on 11th Aug 2021, but you have updated the purchase date 4th July 2021. Which one correct purchase date. if 4th July is correct than please give my purchase invoice, otherwise update my purchase date.
2. Purchase date & Warranty Expiry date, your executive updated in your APP . After that why need hard copy invoice or warranty paper for any service during warranty period? if you need hard copy, refuse my complain on mail for further documentation. Now onwards I need service without Invoice & warranty paper. Can you give service or not?
3. Your executive has supreme power, if customer want to talk with him/her senior, they donot connect with their senior.
Finally I hope, HAVELLS is Product is for one time selling business only not for future business.
4. Without service, how open ticket closed. Please Explain.
Mar 15, 2022
Complaint marked as Resolved Dear Pramod Lenka
Your Service request ID "11032213386303" has been resolved.
Should you need any further assistance please call/ write to our customer care.
Thanks !
Havells Team
This is an auto generated mail send from an email address that can't receive emails . Please do not reply to this mail. For any queries or concerns
please message us on our WhatsApp Number : 9711773333 (https://youtu.be/XQL0eRi3EoA) Or Call us at (08045771313 - HAVELLS / 08045775666 - LLOYD) Download our Consumer mobile app here : Android User - https://play.google.com/store/apps/details?id=com.havells.consumerapp
IOS User - https://apps.apple.com/in/app/havells-consumer-connect/id1455615345
Havells India customer support has been notified about the posted complaint.
Mar 15, 2022
Updated by Pramod Kumar Lenka Please mention who has resolved my issue & how resolved the issue?
Mar 15, 2022
Updated by Pramod Kumar Lenka My Phone Number-8448323
Mail Id-pramod.[protected]@gmail.com
If you want to communicate, you can do mail or phone or SMS.
I know you donot communicate because you are cheating with consumer.