Havells India Complaints & Reviews

The fan works on single speed, the lowest, when put on maximum speed the speed doesn’t increase but makes humming noise..registered complaint twice in six months..received an SMS stating that a mechanic would attend shortly..but no one turned up..found the local service center number from the seller/dealer and called..to no avail..writing this as a last resort
Prakash Holla
Karimnagar
Telangana
[protected]
[protected]@yahoo.com

The geyzer in the master bedroom conked off. Placed a complaint after many attempts with the customer care. They passed on to 1 technician who passed on to another and so on... 5 of them!! Still haven't seen anyone. Absolutely ridiculous and demeaning. 4 days with a non functional bathroom... and counting...

Purchased your product on 26 August 2021, water problem within 2-3 months.
Complaint lodged on 30 December 2021, resolved by 02 January 22. But after two days same problem WATER PURIFIER NOT WORKING.

Geyser complaint

Kindly send a service technician for low water flow and leakage of Geyser.

Havells saggital fan making noise when switched on. It is new fan.

I bought the product ACCL 30A/6A 10 days back in Arehalli Bangalore 560061
It is suppose to make sound while changing power to UPS but instead it is making sound continuously like chuk chuk !!!

Thanks
Prakash
[protected]

I bought havells geyser yesterday with the installation reference no [protected] and has been assigned to Akshay Yadav...a installation personal name sonu come to my home..he was unprofessional and unskilled not know to work with drilling machine..he cut my electricity wire inside the wall while drilling it cause very difficulty to me as my house electricity supply cut... Plz send personal according to ur company reputation as i think havells is best among all but first experience not become last... Kindly look into this... and a personal contact me name Bharat from havells very aggressive and rude while conversation with me and want to come my home after evening even i told I m not there he told me that i come according to myself not according to u and when i told him i will complain in havells he told me company not going to take any action against me...kindly look into this matter as ur representative harasses customer then who become the havells customer...plz take the necessary action which set the example for future

Purchased oil based 13 fin heater on Nov 8th, delivered on Nov 11th,
The heater stopped working on Dec 27th.

Registered a complaint on 29th Dec 2021 about the issue. A technician (contact no [protected]) visited and opened the radiator motor and fixed it back by telling he doesn't have the correct motor to replace. He then asked the service case number and took picture from my mobile where he had the service code. He told us we should not call the customer care again and he will come back and with the new motor and will fix it.

Since he didn't contact us till date, I checked with the customer case today (Jan 03-2022) about the status and was shocked to know that the case was closed by the technician.
I am cheated by service technician represented by Havell's.

I am looking forward to get my issues resolved:

1. Get my heater fixed
2. Take strict action against the service technician (contact no [protected])

If my issue is not resolved soon (in the next 2 days), I plan to take strict action against the technician and company as well.

Ambuj Dwivedi,
[protected]

During use of food processor, noise is Dangerous and rust powder is appearing on the top of processor.it’s very risky to use after hearing the noise and blade of the jar is choked some time.
In last 30 days many of times we registered a complaint. Service of Croma and havells was not satisfied at all.
After service from Croma and havells problem in food processor is not resolved yet.
And the food processor is in warranty period.

I have purchased a grill sandwich maker from Gera Electricals, Opp sec-5, Near BMG Mall, Rewari, Haryana on dated[protected].

Grill sandwich machine is not working properly since first day of purchase. Its heating capacity is not up to the accurate level.
I had submitted complaints before to Havells customer care through e-mail on dated 11/12/2021, 17/12/2021 and 28/12/2021. But no response has been received from Havells customer care.
They are continue ignoring my complaints.

Water heater is stopped suddenly.. i have 5 years of warranty..i need service regarding

Hi friends here I am sharing my experience with Havells Company. I did by this fan on 10 oct 2021, since after installation my family's member observed that fan getting speedup to its max speed automatically hens I am technical person so first I just denied this but after examine the fan go's to max speed in just 15 min. Then I am book a call at costumer care services on 14/10/2021 ( but unfortunately that call record wiped out by changing my phone call record gone with old phone ) after 15 days their are no sine of services in November become lucky to got a visit by company's technician he change something and told be now all prob solved but he also experiences another problem in fan now fan become solver after 20 min it goes the lowest speed that you cant imagine it just spinning like hand driven. and still company did solve this issue. Here after this incidence I will not buy any Havells products in Futures

Our Havells geyser is not working since 16 days... complained to the customer care many times...but not responded yet... kindly look into the matter and resolve the problem immediately.

I bought an hair dryer back in dec 2020 from amazon India. It has stopped working abruptly. Please check into the matter and do the needful.
Thanks
Mayank Sharma
[protected]

Our fan is not working properly from year and it's not working

Late installation

I bought a steam iron of Hacemos company.after 5-6 months it stopped to work.I called the customer card .I received a call from the technician.Gave him the iron, when went to his shop it was mended in the worst way, I denied to accept it.He put a tag on it for replace .I gave it to the shopkeeper where I bought it from .It was 30 kilometres away from my own place .I am tired of calling the responsible people but all in vain .It's almost more than 35 days since the process started, still I am waiting for my iron .
It seems as I am refilled by the v concerned people .
Please take affirmative step to handle the situation.

Our geyser is not working since 15 days. We have complained to the customer care number for 3 times. They told tht today we will come.. But not yet came and rectified the problem... Kindly look into the matter and do needful...

Last year we purchased water geyser. As on date the same is not working we have already checked with electriction, electric supply is proper but the geyser is not giving hot water.