Havells India — Lloyd LED TV - fraud attempt

This is extention to the earlier complaint
When we reached out to your sangli office to collect the replacement, staff there tried to handover duplicate/fake LED without any serial number, product id, logo not even right ports, stand was present. When argued they said it's the only piece sent by You from Pune office, also showed the broken piece and pushed to collect that fake one. We tried calling Pune office but unfortunately phone was not reachable/busy at that time. After quite an argument they gave the attached LED. This is clear case of fraud attempt and fooling customer with fake LED using head office name and I feel this is reason they have not delivered at doorstep. Also the replacement I received is not the correct one, delivery challan details and actual are not matching, plus replacement is the lower version than my original one. No timely response, urge some help in this matter