[Resolved]  Havells India — manufacturing defect in havells ceiling fan

Address:

New Delhi, Delhi, 110078

I have purchased 2 nos. Of havells ceiling fan from kumar electric tilak nagar new delhi on 28th april 2019. While installation one ceiling fan is not working. On 29th april 2019 the complaint was registered in havells customer care vide complaint no.[protected]. The service engineer visited on 30th april 2019. According to him there is manufacturing defect in fan the motor is faulty and we will inform the company and do the needful.

But as on date 3rd may 2019 nothing is happen. I want fan to be replaced because its manufacturing defect. Or i will go to consumer court against the havells company for not providing the new fan and harrasing the customer. Please send the reply immediately.

Regards
J l kapoor
[protected]