[Resolved] Havells India — Not to take action after visiting by service engineer

ashu.malik

from Rajkot, Gujarat

Address:	Sambhal, Uttar Pradesh, 244301
Website:	COSTUMER CARE TOLL FREE NUMBER

Hello sir,
I am brought a havells exhaust fan with in three months, the fan will not work then we register a complain, the complaint number is-ge230456.in 23-may-2016
The service engineer visit a product then he say that motor of this product were damage & he will say the motor will be replace with in 4 days but till now he can"t replace. If i call back to the costumer care he will say i update your reminder but till now he cannot take any action.
Sir what can i do to repair our product other wise i will go to the consumer court please take necessary action against my complaint as soon as possible thank you.

Your faithfully
Sanjay malik
[protected]

Was this information helpful?

No (0)

Yes (0)

Jul 23, 2017

Complaint marked as Resolved

Havells India customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2017

Havells India Customer Care's response Dear Sir (Ashu Malik),

We're sorry to hear about your experience. Please expect a call from our representative shortly, we will ensure all possible help.

Regards,
Team Havells

Verified Support

Jun 22, 2017

Havells India Customer Care's response Dear Sir (Ashu Malik),

We hope your concern has been resolved now. Please drop us an email at havells.[protected]@gmail.com in case you need any further assistance.

Regards,
Team Havells

Related Havells India reviews

View all 1224 Havells India Reviews

Comments

sujeetkant

from Indore, Madhya Pradesh

Two manth parchasing in havells wall fan not working pls change the my well fan add - j 210 dharm colony near om sai propty palam vihar gurgaon
contact number [protected]

Havells India Customer Care's response, Jun 27, 2017

Verified Support

Dear Sir (Sujeet Kant),

We are regret that you are facing an issue with your Wall Fan. One of our representatives will be in touch soon to assist you with this.

Regards,
Team Havells

Havells India Customer Care's response, Jun 27, 2017

Verified Support

Dear Sir (Sujeet Kant),

We hope your concern has been resolved now. Please drop us an email at [email protected] in case you need any further assistance.

Regards,
Team Havells

cjo

from Ernakulam, Kerala

Our coffee maker Jr is broken - Model Drip Cafe 12. ( 1.25 L ) We have been contacting your local dealer and Shop ( Lulu) since 1 month for a replacement . have complained multiple times and as per their advise gave a written complaint also. Nothing has happened so far . Please address

My Number is - [protected]
josechanchal.[protected]@gmail.com

Havells India Customer Care's response, Jun 28, 2017

Verified Support

Dear Sir/Ma'am (Cjo),

Sincere apologies for the inconvenience caused to you. Please share your complaint number and your area pin code with us on [email protected]. We assure you we will look into this right away.

Regards,
Team Havells

Havells India Customer Care's response, Jul 3, 2017

Verified Support

Dear Sir/Ma'am (Cjo),

We are still awaiting for your response. Please share your complaint number and your area Pincode with us on [email protected]. We assure you we will look into this right away.

Regards
Team Havells

Havells India Customer Care's response, Jul 7, 2017

Verified Support

Dear Sir/Ma'am (Cjo),

We hope your concern has been resolved now. Please drop us an email at [email protected] in case you need any further assistance.

Regards,
Team Havells