HCL — Non receivable of experience letter till date

Hi Team,
HCL — Non receivable of experience letter till date
I have mailed to FnF team asking for my experience letter along with explaining the urgency several times, they are neither replying nor responding.

I have not recieved relieving letter date.
As per exit policy "Experience letter will be released post FNF settlement only(Subject to payable)" but it's not happening in my case.