HCL — not working properly

Address:

Burdwan, West Bengal

I had purchased my HCL Y2 tablet with lots of expectation but after 15 days it started showing problem.I gave it to the retailer for service with zerox copy of purchase sheet as he told me, after 15 to 18days later he gave it to me and said that it is ok now.But the problem was still there now it started hanging and it will get locked and wont again start until you click the reset button.I gave it for 3 to 4 times for this type of problem but it was not solved. THE HCL COMPANY IS JUST A MESS WHO SELLS HIS PRODUCT AND CANNOT FIX THE PROBLEM.I HAVE CALLED THE CUSTOMER CARE BUT THEY ALSO DID NOT HELP ME OUT OF IT.AND THE TOLL NO WHICH IS NOT IN USE. HAVE I MADE A WRONG DECISION BY SHOWING MY TRUST IN HCL. Anish Toppo +91 [protected]