[Resolved]  HCL Tablet — for Warranty item, customer care cell is not responding

Address:

Kottayam, Kerala

Dear Sir, I purchased one HCL touch Me Tablet (s/n714STD025503) through E-bay online store with Rs 4999/-. purchased date was 20sep 2014.(Bill invoice No-9523) After one month onwards it was not working properly. I contact with customer care through Email, Phone and Sms. But no response. Again I approach to one HCL service centre with bill, they suggested me warranty item should register with customer care centre, after that only they can accept this. October 16th2014 onwards I am contacting customer care through phone and mail. There is no response from anywhere. I loss more than 400/-rupees as phone charge. There is no help from seller side, no help from HCL service centre. That is why I am approaching to this Consumer forum. This kind of the fraud attempt will not help the customer. So get me a service by replace, repair or refund the money. Pls consider this request and gave me a solution as soon as possible By Faith fully Babu A S