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HCL Technologies — HCL Technologies Unable to login to Separation portal

I am trying to login to separation portal to download my experience letter for applying work visa, but i am not able to login even after resetting my password.
I am getting an error "OTP invalid" and sometimes wrong password or username even after using system generated auto reset password.

Please do the needful as it is very urgent.
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    HCL Technologies Phone
    +91 12 0252 0917
    +91 12 0252 0997
    +91 12 0252 0937
    HCL Technologies Address
    A-10&11, Sector - 3, Noida, Uttar Pradesh, India - 201301
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