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HCL Technologies — I have not received my relieving and experience letter

Hi Team, I have not received my relieving and experience letter even after 4 days because HR clearance is still showing pending on EMS. My last working day was on 27th September. I kept on following with HR but no response from their end. It’s pathetic because I have to submit these documents for my next organization. This is like they are trying to ruin my career.
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I want to know what has stopped them to provide clearance. When I asked in LWD she said that it will update by today. and now she is on leave.
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