HCL Technologies — No contact id for HCL PF issue or proper instructions why HCL created 2 members ID, unable to transfer PF in latest companies

Address:HCL Bangalore

HCL EMP ID: 51472092
HCL has created two member IDs for my pension during my single tenure 26-Sep-2013 to 17-May-2016 (HCL Bangalore):
GNGGN[protected]: This is Valid and transfer is done to British Telecom.
GNGGN[protected]: This is the duplicate ID which does not exist in UAN portal one which is causing problems with PF transfer from British Telecom to Saama Technologies, companies I worked in after HCL, which is weird.

With difficulty got this email from friends in Noida although I worked in Bangalore!!: ([protected]@hcl.com) who First said all transfer done. And later said, Pension is not transferred and now they did and nothing pending. Told to raise grievance in EPFO, but with no clear input as to which office, which address. And have blocked my email also now.

I went to Regional PF office in Bangalore, they clearly said it is HCL issue, they need to sort this although they are rejecting it.

Now, when I figured out two member IDs, wanted step by step method to solve the issue but the Great HCL, is like one prison, no access anywhere. No contact number or email also.

I have been chasing from 6 months and no resolution. I have quit job and need PF for survival. PF office rejects the claim saying that Service not received from that Duplicate HCL member ID.

Why Should I pay 50k to a PF agent for no fault of mine to get something sorted caused by HCL? why can't HCL maintain one group to have a proper communication with ex-employees? British Telecom is a small company but still responds in less than 2 days for HCL issues also! but HCL, being Indian Company, can't maintain one proper channel or share proper email or contact numbers? Even security guard didn't allow me to enter HCL office, gave me some email IDs who never responded. Please raise this with HCL please. If needed, I can give more details if needed.

Thank You
Vasudha B
([protected]@gmail.com)
Was this information helpful?
No (0)
Yes (0)
HCL Technologies customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HCL Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    1830
    Pending
    0
    Resolved
    486
    HCL Technologies Phone
    +91 12 0252 0917
    +91 12 0252 0997
    +91 12 0252 0937
    HCL Technologies Address
    A-10&11, Sector - 3, Noida, Uttar Pradesh, India - 201301
    View all HCL Technologies contact information