HCL EMP ID: 51472092
HCL has created two member IDs for my pension during my single tenure 26-Sep-2013 to 17-May-2016 (HCL Bangalore):
GNGGN[protected]: This is Valid and transfer is done to British Telecom.
GNGGN[protected]: This is the duplicate ID which does not exist in UAN portal one which is causing problems with PF transfer from British Telecom to Saama Technologies, companies I worked in after HCL, which is weird.
With difficulty got this email from friends in Noida although I worked in Bangalore!!: ([protected]@hcl.com) who First said all transfer done. And later said, Pension is not transferred and now they did and nothing pending. Told to raise grievance in EPFO, but with no clear input as to which office, which address. And have blocked my email also now.
I went to Regional PF office in Bangalore, they clearly said it is HCL issue, they need to sort this although they are rejecting it.
Now, when I figured out two member IDs, wanted step by step method to solve the issue but the Great HCL, is like one prison, no access anywhere. No contact number or email also.
I have been chasing from 6 months and no resolution. I have quit job and need PF for survival. PF office rejects the claim saying that Service not received from that Duplicate HCL member ID.
Why Should I pay 50k to a PF agent for no fault of mine to get something sorted caused by HCL? why can't HCL maintain one group to have a proper communication with ex-employees? British Telecom is a small company but still responds in less than 2 days for HCL issues also! but HCL, being Indian Company, can't maintain one proper channel or share proper email or contact numbers? Even security guard didn't allow me to enter HCL office, gave me some email IDs who never responded. Please raise this with HCL please. If needed, I can give more details if needed.
Thank You
Vasudha B
([protected]@gmail.com)
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