HCL Technologies — no response on pf transfer and uan data update

From last year i am following up with hcl to update my date of exit at uan portal but they never respond to this request.

They are giving me an option to withdraw the pf amount but not co-operating on pf transfer.

Please help me to get my pf amount transferred. I have already submitted the pf transfer application through my current employer.

Hcl pf number - hr/5572/261669
Pension number - hr/5572/248545