HCL Technologies — PF transfer is failing saying service not received from previous office and HCL PF account is mentioned after that

Address:

B507, Bren Paddington, Bellandur, Bangalore 560103

PF transfer is failing saying service not received from previous office and HCL(Bangalore) PF account is mentioned after that.

I moved to BT and there transfer was successful from HCL, now while applying from BT to Saama (my current company in Pune) it says error from HCL service.

Error: Service Not Received from Previous Office GNGGN[protected].

when PF transfer is issued from BT, why it's failing from HCL?

[protected]@gmail.com is my email id. Please help as no proper contact is available for HCL PF account and PF office as usual told check with HCL.

Thanks