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HCL Technologies — PF transfer status update

HCL not responding on asking status of PF transfer and now even provided emails on HCL separation portal are not working, getting mail as email not found.

PF No. GN/GGN/005572/[protected]

I have been following up from 2 years but hcl does not respond and on their portal its mentioned that received and under process. WHat does it mean?

PS i have received my pension fund and waiting for PF fund
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    HCL Technologies Phone
    +91 12 0252 0917
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    A-10&11, Sector - 3, Noida, Uttar Pradesh, India - 201301
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