HCL Technologies — pf withdrawal not settled yet after multiple emails/ticket requests

Hi team,
This is for my pf withdrawal with hcl tech (Left hcl on 21-aug-2015) which is not settled yet. I followed all process asked, send documents by courier and hcl received it stating that my balance would be credited in next 20 days (Till 30 oct 2018) (Pfa screenshot)

1. I send multiple mails to spoc/pf team but no response and getting autogenerated emails,
2. I raised ticket on ssd ex-hcl_employee (Ticket -307095) but no one is responding.

Regarding req 31042 - withdrawal (Hcl pf portal ticket - myseparationportal where status can be tracked) amount status in month of oct 2018 4th, i got email that all my docs have been received and withdrawal of is under process, pf amount will be disbursed in 20days, today is 21 feb 2019, neither i have received the amount nor anyone is replying over email as i have been chasing past few months.

Pf-gn/ggn/005572/[protected]
Uan[protected]
Pension - gn/ggn/005572/269569

Please find attachment below as proof