HCL Technologies — Pf/pension details

I am an ex-employee of hcl and is trying to transfer my pf from my current organisation but the claims are getting rejected due to the error at hcl end that they have added eps contribution even after My wages are above 15k.Due to this, the subsequent claims are rejected by field officers. I tried contacting the pf office and they said to contact hcl office itself. No one from pf helpdesk or spoc responds to mail or calls and my pf money is stuck. My previous uan has also not been transferred to hcl and i dont know why. The root cause of all the claim rejection is due to the eps contribution at hcl- according to other pf offices.Kindly do the needful as i am badly in need of this money.
Name : pooja balakrishnan
Sap id: 51626479