HCL Technologies — Requesting PF statement and Payslips of previous employment with HCL

Hi Team,

I am an ex-employee of HCL technologies worked from Sep 2011 to Aug 2017. My previous employee id is 51395279. I have rejoined HCL in Oct 2019 in Chennai. I am in need of my previous employment PF statement and Payslips for immigration purpose. I have raised number of SSD requests regarding this documents, But either the requests is getting closed without proper response or closed with response saying that they cannot provide or asking to raise another request as this is not right team. Its devastating that as a current employee of HCL is not able to get assistance from Organization. The Organization policy says "Employee First", but couldn't feel the recognition based on the response received.
It would be a great help if someone could expedite my request and assist me with required documents please.

Thanks,
Sandiya