HDB Financial Services — about my cancellation of personal loan

Address:603202

Dear Sir / Madam,

I am L.Rajkumar on 22.04.2018 i approached the HDB FINANCIAL SERVICES BRANCH at URAPPAKKAM BRANCH.Then one of my friend gave me the SWAMY's number ([protected]) who was loan collection agent in urappakkam branch.I asked him about the personal loan details then he asked me the documents of bank details, aadhar card, PAN card, EB bill and my own shop's rental agreement .I gave all the documents then and there, he told me that i got a OTP on24.4.2018 for login the loan process.after i got the OTP I send him then i got a message from HDB SERVICES that my loan application got logged in and my" loan application no .4284471".After that i called him so many days he simply told me that my loan was on processing .On one day 2.5.2018 someone came from HDB Financial services for regarding a verification they go through all of my documents and then they told me that they will informed me after some time .After so many calls in daily basis i never got a proper response from the concerned person .One day i visited the branch i met the BRANCH MANAGER he told me that my loan was still on processing, I dont know for how many days they were keep on telling me this [censored] stories.Today 24.5.2018 i supposed to call the BRANCH MANAGER (SOMU) he simply told me that im having some problems in CIBIL score .I accepted that my issues on CIBIL score but why these guys take 1 month of time to tell this issue .If im came to know before means i will come with other solutions or else i will approach some other banks .I will surely know it doesnt take 1 month of time to find out this CIBIL score issue.Why is it so much lethargicness in HDB FINANCIAL SERVICES because of some persons mistake the whole sector will get a bad name .Again im telling u if they told me about this issue at the very first week i will get some other options .Why u guys wasting precious time of me and yours.I am still confused and i didnt get any proper reasons for the cncellation of my loan process.i thought they told me this issue for any name sake.I request for all the higher officials to take this issue as a higher priority and so please get it to be done as soon as possible.

Regards & Thanks,
L.RAJKUMAR.
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Very bad service..my alto k10..noc pending..

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