HDB Financial Services — incorrect emi

Dear HDFSC,

Loan no. 5710887

I bought LG led on Nov month and at the time of approval I received message as
" Dear Customer, Welcome to HDB. Your loan no 5710887. Loan Amount Rs 23500, EMI Rs 1959, EMIs to be paid 11 months, 1st EMI due on[protected], Last EMI due on[protected]. We value your feedback. Click and Rate your loan experience with HDB https://synergy.hdbfs.com/feedback/?los_number=5710887. To download HDB On the Go mobile app click here - http://bit.ly/1U6hp2I to view and manage your loan account. Looking forward to serve you! (Disbursement confirmation # 1)

But the for this month I received below message

"Dear Customer, EMI of Rs 2004 of your CD Loan no.5710887 is due on 4th Jan 19. Please ensure to have sufficient funds at least 1 day before due date for EMI clearance.pls ignore SMS if paid.

So there will be conflict on due amount which I received recent message and amount got deducted same

I need to understand why this difference on emi which has calculated in both message
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Comments

I bought washing mchine ans i paid all emi on time excpt one but they havw charged 2 emi late paid and in my acc funds was sufficient and many time i treied to call cstmer care they are not respoanding my call i treied in there offc they said it will be resolved in few day but till now it cant be resolved

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