HDB Financial Services — lake of information by finance executive and installment deduction

Address:Jaipur, Rajasthan, 302012
Website:[email protected]

Hi sir,
I purchased a washing machine from ganesh store, jhotwara, jaipur. And finance through your hdb finance. My concern is that every moth i received a text that due to some technical issue your installment didn't pay. And then they add some extra charges in my installment.
Now if i want to pay my installment before the due date so what is the procedure. Because your sales executive deny my request and behave like a illiterate person.
So kindly solve this request, these are my loan number and installment:
Loan number: 4155639
Emi: 817 rupee
Product : washing machine
Owner : yogendra singh tanwar
Due date : 4th of every moth

Thanks,
Regards,
Yogendra singh tanwar.
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    HDB Financial Services 2nd Floor, Process House, Kamala Mills, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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