HDB Financial Services — loan against security

Dear HDB team,

I got a call from your center located at 4th Floor, Rajendra Place, Delhi. Your guys offered me loan against Security at 3 percent annual rate of interest in April. The two guys were coordinating my loan application : Vikash Mishra ( Contact No [protected]) and Amit Gupta ( Contact no +[protected]. They asked me to take 2 Policies of 80k (to be paid annually) and promised me to disburse loan in next 10 days.
After some time, the file was handed over to Ashish Sharma (Contact no +[protected] and +[protected]. He said that your Sum assured is lower than required and asked me to purchase 2 policies to increase the sum assured.I purchased two policies.Again, I got a call from your side, he asked me to puchase one more policy since as it wasnt allowed to have a policy more than 1 lac per person for loan purpose. Ashish said that only 2 policies will continue and remaining 3 policies will be cancelled.
He also got my details verified from the number [protected].
He has been saying for last 3 weeks that your application will be processed tomorrow or day after tomorrow all the times.

Amit and Vikas are not taking calls anymore.

Kindly, look into the matter and get my loan processed as soon as possible.It has been 4 months.

Thanks & Best Regards,
Awanish
Contact no [protected]