HDB Financial Services — loan clearance letter and refund of extra emi deducted amount

Address:stv nagar , tirupati, 517501

Dear sir/madam,

My self koteshwar rao, i had taken vehicle loan from your bank and cleared the loan on 11/12/2019,
We are asking to give loan clearance letter from leela mahal branch, branch manager (Mr. Srinivasulu) not picking up calls and not responding properly, he is behaving very rude to us, after clearing the loan amount again emi amount has been deducted from my bank, loan officer mr. Naresh not at all responding.
My loan account no is 8116007, i require loan refund amount and clearence form asap,
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    HDB Financial Services Phone
    +91 94 1502 2242
    HDB Financial Services Address
    HDB Financial Services 2nd Floor, Process House, Kamala Mills, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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