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HDB Financial Services — Money debited for no reason

I had taken a consumer durable loan in 2019 and paid it in 2020 but on 12 feb 2022 my account got debited by 295 for no reason. On contacting branch they said it is not done by us. Refund my money back as soon as possible.
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    HDB Financial Services Phone
    +91 94 1502 2242
    HDB Financial Services Address
    HDB Financial Services 2nd Floor, Process House, Kamala Mills, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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