HDB Financial Services — personal loan query

Address:

Jaipur, Rajasthan, 302018

Dear Sir,
I apply three weeks before for personal loan at your Jaipur branch.
I submit all the documents which was required by Mr. Ghanshyam ( your executive).
In between last week Mr. Ravi (credit manager) called me for some details.
He told me that my loan is approved.
Till today there was no response from your side. At least I have right to know interest rates, terms and conditions etc.
Pls take necessary action.
Anticipating for your favorable action.
Thanks and regards
Peeyush Gautam