HDB Financial Services — reg foreclosure enquiry n staff behaviour

Address: Dindigul, Tamil Nadu, 624001

I had visited HDB Dindugal branch, tamilnadu for enquiring foreclosure charges me branch sales manager Ranganathan.I told him have transfered to another location and paid 7 dues want to close the ac. He gave false information that loan can be closed only after 18 months. I told him as per the agreement and norms it stated loan can b closed any time after 6 months. Hearing this he started to scream and abuse and asked me to close the loan in that location. I am a manager of reputed bank knows clear terms and conditions still ur staffs trying to mislead wont b tolerated and it spoils reputation of company
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Today 1pm i reached HDB dindigul branch for foreclosing my loan. Met BM and gave request letter and told him everything happened. He apologised behalf of the staff and helped me polietly and cleared my closing. Thanks alot to the service provided mr. Rosario BM OF DINDIGUL BRANCH

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    HDB Financial Services 2nd Floor, Process House, Kamala Mills, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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