HDB Financial Services — unauthorized message saying to pay loan amount which i have not taken.

I have received message twice saying " your emi for hdbfs loan has bounced will be re-presented in your account on 10th oct 18,
One more sms saying charges of 5462 /- o/s in your loan no is been charged, pay online.
I am unaware of hdb financial services and have not heard.
When i call number[protected] there is no response. Due to this wrong messages i am not able to concentrate on work.

Kindly clarify the issue.
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Sir my loan account numbar 59729589 plz send me my state ment my gmail [protected]@gmail.com
I just went shanthi nagar branch hosur 635109

aiwaited minimum 30min in that branch no one can response
this is the way ur handling the customer for any query

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