1. I have availed personal loan amounting to Rs. 7.22 Lakh from HDBFC, Phase 10 SAS Nagar, Punjab . As committed by concerned officer of HDBFS, this loan was offer to me on the condition of that, no loan foreclosure charges imposed to me after 12 EMIs. Now, I want to close my loan with full payment, but the concerned branch is refusing to waive off fore closure charges.
2. I am old customer of your bank and availed the Loan thrice . on same terms and conditions.
3. It is very disappointing to say that, despite of various phone call on customer support followed by various visit and meeting ( since January 2021) with concerned Branch Manager, no action has been taken to resolve my problem, which causes delay in closer of my loan .
4. You are again requested to intervene and to waive off loan foreclosure charges so that I can close my loan at the earliest, otherwise I have to move further with some legal remedy.
Looking forward to hear from you.
Ashok Kumar
Loan account no. 5399817
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