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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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V
vinod1696
from Pune, Maharashtra
Feb 23, 2018
Resolved
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Resolved

Address: Pune, Maharashtra, 411033
Website: HDFC bank credit card

As per our discussion the told me that credit card limit minimum 80000 but physical i got only 40000.
Am not satisfy with hdfc bank.
If possible increase my credit limit of else i dont want your card.
As per our discussion the told me that credit card limit minimum 80000 but physical i got only 40000.
Am not satisfy with hdfc bank.
If possible increase my credit limit of else i dont want your card.
Apr 4, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2018
HDFC Bank Customer Care's response
Dear Customer,

We further wish to inform you that the credit limit assigned on your credit card will be reviewed periodically basis the usage and payment on the credit card. Hence, we request you to continue usage of your credit card and provide us more opportunities to be of service to you.

-Anay
HDFC Bank Customer Assistance
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    M
    Majid Pasha
    from Chamrajnagar, Karnataka
    Feb 23, 2018
    Resolved
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    Resolved

    Address: Mysore, Karnataka, 570019

    Sub: cancellation of my hdfc life insurance company policy no: 19773169
    I am writing this letter to bring to your notice that i wish to cancel my life insurance policy with a policy number 19773169 hdfc life insurance company, in the name of majid pasha, with effect from 18th of november 2017. I need to cancel this policy due to some personal reasons. And i took the policy without knowing the duration of payment and i took it on karan mehta ([protected]) insistance. He said me that he is calling from citibank delhi he told me that you have an od account in respect of life insurance policy amount rs 35000/. Now he refused to do as he said please cancel my policy and refund the amount as soon as possible because i urgently need money for the repayment to money lender.
    I would be thankful to you if you send me a written confirmation that my request has been registered and the cancellation procedures are under your process. Once the policy is cancelled, you are kindly requested to send back all the documents and papers that i have submitted with your company. I also request you to refund the unused portion of my policy premium and terminate premium amount.
    Thinking you
    Mar 30, 2018
    Complaint marked as Resolved 
    HDFC Life customer support has been notified about the posted complaint.
    Verified Support
    Feb 26, 2018
    HDFC Life Customer Care's response
    Hi, for us to have a look into the request for policy cancellation, do write to us at [protected]@hdfclife.com from the registered Id to reply. Further, please note that post completion of freelook in period as per IRDAI guidelines, policy is not cancelled. However, you may write to us with the reasons for cancellation to have a look into it.
    Please withdraw my PF and Pension Settlement.
    Dear Team
    Today I have received call from [protected] The guys were not telling the name he was very rudly He was says that
    "Jaha complaint karni hai kar lo me aapki complaint close kar raha hu
    Because I have logged the complaint against the hdfc life insurance
    HDFC Life Customer Care's response, Mar 5, 2018
    Hi, what is it about? Kindly share your concern to us at [email protected] from the registered Id to hve the same looked into.
    HDFC Life Customer Care's response, Mar 5, 2018
    Hi, what is it about? Kindly share your concern to us at [email protected] from the registered Id to have the same looked into.
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      S
      saikiran1983
      from Bengaluru, Karnataka
      Feb 23, 2018
      Resolved
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      Resolved

      Address: 560070

      Hi dear hdfc
      We have asked one time settlement for hdfc for wife credit card, in the month of jan, since i have to go abroad i have asked them to kindly reply asap to settle it, since reply came 1 day late, i have payed the amount more than requires by rs 500, i have paid 95% of the amount, then the real thing started, your executives tell me that since i have paid more than required amount i have to pay full, since the remaining amount was rs 7, 000/- i asked them is there any discount where i can clear the amount, but none of your executives are not responding even after repeated mails, msgs, whatsapp etc,, now comes the night mare after exactly 24 days your exceutive are calling and threating us to pay rs 12000/-
      Now my question how can you charge so much interest in 20 days, why dont you people have minimum courtesy to send the statement no one is bothered to send us statement or even respond to our earlier mail, i have all proofs what we have commuinicated with you exceutivesbut you people are least bothered about customers, all you want is sucking blood from customers not addressing real issues, i want to take to civil court for negligence your huge interests you charge customers.
      Mar 31, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Feb 26, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We note that you have sought clarification with regard to your spouse credit card account. With reference to your query regarding the settlement request, we sincerely regret our inability to divulge any information regarding the same. In this regard, we request the primary cardholder to provide the Last four digit of your credit card, registered mobile number, and e-mail id, to enable us to do the needful. You may write to us at [protected]@hdfcbank.com and we shall assist you. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

      -Anay
      HDFC Bank Customer Assistance
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        J
        Jayesh Patil 1991
        from Igatpuri, Maharashtra
        Feb 23, 2018
        Resolved
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        Resolved

        Address: Nandurbar, Maharashtra, 425409

        Hi
        Sir/madam

        3rd party cash txn inc gst

        My name is jayesh vilas patil my saving acc in hdfc bank acc no is [protected] branch in shahada
        3rd party cash txn inc gst 150218-mir[protected] feb 23-2018 withdrawal amount is 236.00

        And

        3rd party cash txn inc gst 140218-mir[protected] feb 23-2018 withdrawal amount is 236.00

        2 times withdrawal 236.00

        Please help me
        +1 photos
        Mar 29, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Feb 23, 2018
        Updated by Jayesh Patil 1991
        Hi,

        On 23 st feb, rs 236 had deducted from my hdfc account number [protected]. When i checked the deduction why its happening than this detail is showing there — "hdfc bank — 3rd party cash txn inc gst . I don't know about this deduction? Why this deduction happen without my knowledge how would they can do?

        Thanks
        Verified Support
        Feb 26, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        We have checked our records and confirm that the charge of Rs. 236 + 236 levied to your account on February 23, 2018 pertains to third-party cash transaction done on February 14, 2018 & February 15, 2018 for Rs. 40, 000 & 40, 000.00 at Shikrapur branch. HDFC Bank offers the customer, convenience of anywhere banking in any of our branches along with the extensive ATM network.However to deter indiscriminate deposits and to offer the service in a controlled manner, third party cash transactions are permitted at a nominal charge. Levy of this service charge, as with all other service charges levied by the Bank, is at the sole discretion of the Bank. Third Party cash transactions (deposits and withdrawals), at any branch through teller counters, would be accepted in Savings accounts up-to a limit of Rs. 25, 000 per transaction per day. This service would be offered at a nominal charge of Rs.150 per transaction, plus applicable taxes irrespective of the amount deposited/withdrawn.

        -Manoj
        HDFC Bank Customer Assistance
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          S
          shahid1634
          from Hyderabad, Telangana
          Feb 23, 2018
          Resolved
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          Address: New Delhi, Delhi, 110017

          I have purchased an insurance policy 19063049 last year. Now i have to discontinue my policy.

          I spoke to hdfc life insurance executive he said we are unable to discontinue the policy as its on auto debit mode an you need to inform us 15 day before of expiry date. Now you have to pay if dont have sufficent fund in you card we will charge when ever you have amount in you card.

          No one inform me when i purchased the policy about the renewal things. This really pathetic no one even help me resolve this.

          Still awaiting to resolve this.

          Shahid khan
          [protected]
          Mar 27, 2018
          Complaint marked as Resolved 
          HDFC Life customer support has been notified about the posted complaint.
          Verified Support
          Feb 24, 2018
          HDFC Life Customer Care's response
          Hi, the auto debit mandate was active in our records basis the mandate form received by us. However, now the mandate is deactivated and no further premium amount would be auto deducted from your account. Further, incase the premium amount is not received by us towards the aforesaid policy, then the same will be made to discontinued as per terms and conditions. For more clarity, kindly write to [protected]@hdfclife.com from the registered Id to provide the information on discontinuance clause.
          Dear Team,

          Just to inform you that i got a call from HDFC LIFE (Ms .Geeta) and she is pressuring me to continue this policy. This policy is become a nightmare for me if some one do not want to continue the policy because of fund issues then you people start harassing your so called customer. Even though i already put a complaint against the renewal.

          Now she is saying that we will not refund your premium as it was your fault and even she is not putting all this in mail.

          This is really sad. Request you to kindly look into this and process my refund.
          Pathetic service ... not recommendable to any one...

          Regards
          Shahid khan
          HDFC Life Customer Care's response, Mar 8, 2018
          Hi, kindly get the no. blocked from which the call is being received to continue the policy. As per our records, the auto debit is deactivated.
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            B
            barik.sanjay
            from Delhi, Delhi
            Feb 23, 2018
            Resolved
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            Resolved

            Address: Khordha, Odisha, 751019

            I am using your bank credit card and due some reason i am unanble to paid the pending amount and its got delayed with 10 to 15 days. One of your credit card customer service executive call to my father's number ([protected]) on dated 23 feb 2018 and misbehave my father with very rude voice. He is a senior citizen. I request you to take strong against in this regards.
            Mar 26, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Feb 23, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

            Anay,
            HDFC Customer Service Assistance
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              R
              raja.a
              from Chennai, Tamil Nadu
              Feb 23, 2018
              Resolved
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              Resolved

              Address: 600095

              I have applied the home loan to sales person mr farook ([protected]), but when i proceed with legal documents they told we cannot able to process this construction plan. So you can move from your local branch, when i checked with my local branch they told that this file was cancelled by mr daniel ([protected]). Without my notification they cancelled my file before 10days, but in the mean time i was processing through my home branch. They cannot called even a single phone call to followup my loan process, when i called they won't attend my call.

              So i advise you to all don't apply or give any documents to the above persons. They are all belongs to chennai anna nagar branch.
              Mar 31, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 23, 2018
              HDFC Bank Customer Care's response
              Dear Raja,

              Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

              Regards,
              Team HDFC Home Loans
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                M
                martin v p
                from Sivagiri, Tamil Nadu
                Feb 23, 2018
                Resolved
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                Resolved

                Address: Ernakulam, Kerala, 683585
                Website: HDFC

                I have my credit card dues pending. Due to some unwanted circumstances i did not pay the amount. Now my family members and relatives are getting calls from hdfc bank team and my relatives are getting harassed. I have been put through shame and this has affected my mental well being. I am totally ready to suicide if this harassment does not stop today. I am the one who is responsible for this due amount and my family members should not be harassed at any condition. Please take appropriate action or hdfc bank will be responsible for any mishappening. I hope for an immediate action. The number from which my family members are getting harassed is
                Mr. Sunderlal:mr. Sunderalal no: +91-[protected]
                Mar 31, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Feb 28, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We are fully sensitized to the comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id within 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                -Anay
                HDFC Bank Customer Assistance
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                  M
                  Muthukavi82vm
                  from Chennai, Tamil Nadu
                  Feb 23, 2018
                  Resolved
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                  Resolved

                  Address: 600001

                  Dear sir / madam,

                  My name is k. Muthu kumaran i am using savings account in hdfc bank at last 6 years and using credit card in last three years.

                  Below send a statement from 15.12.2016 to till date my credit card status.
                  15.02.2017 my statement is showing one assisst mfee, but january month we make a complaint for stopping request for renewal.

                  But hdfc bank is accept the one assisst mfee without my permission.

                  So we stopped that amount, but they adding the amount and late fee also.

                  Credit card statement date total amount due amount paid payment date difference
                  [protected] 1495.36 2000 31.12.2016
                  [protected] 947.36 947.36 31.01.2017 0
                  [protected] 3248.86 1449.86 17.02.2017 1799 one assist mfee added after i request to cancel.
                  [protected] 1916.78 1447.68 17.03.2017 469.1
                  [protected] 1988.72 1447.13 17.04.2017 541.59
                  15-05.2017 1984.19 1440.93 17.06.2017 543.26
                  [protected] 1971.24 1440.97 17.07.2017 530.27
                  [protected] 2018.77 1454.01 16.08.2017 564.76
                  [protected] 1926.89 1526.89 19.09.2017 400
                  [protected] 2175.45 1455.35 17.10.2017 720.1
                  [protected] 1125.07 1025.92 06.12.2017 99.15
                  [protected] 1869.81 1086.37 18.12.2017 783.44 my emi is closed this month
                  [protected] 829.69 829.69
                  Total 7280.36
                  +1 photos
                  Apr 1, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 26, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We have taken note of your comments expressed with regard to your credit card and you may look forward to receiving a response to your e-mail id by today (February 26, 2018). We request you to bear with us in the interim. The reference number for this interaction is [protected].

                  -Manoj
                  HDFC Bank Customer Assistance
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                    D
                    Debanjan Dhar
                    from Mumbai, Maharashtra
                    Feb 23, 2018
                    Resolved
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                    Resolved

                    Address: Mumbai City, Maharashtra, 400057

                    Dea sir. Ma'am

                    I am a credit card holder with hdfc since 2017. I have once payed my entire due of 75, 000 and reused the card since. Now i have been paying my minimum dues every month. Last month the minimum due came more than it comes every month. I payed what i usually pay and asked them to wait until my salary date so that i can clear off any pending due (Including extra charges that they have added for late payment). They're not ready to wait for seven days, and have been harassing me with several phone calls. They have even called my sister. My family does not owe them money, and they didn't have to take the stress. I am penniless until my salary comes on 28th february and it's 23rd today. They cannot wait
                    Apr 1, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 23, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                    Anay,
                    HDFC Customer Service Assistance
                    Verified Support
                    Feb 28, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We are fully sensitized to the comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id within 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

                    -Anay
                    HDFC Bank Customer Assistance
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                      A
                      archanashemoor
                      from Bengaluru, Karnataka
                      Feb 23, 2018
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                      Address: Ernakulam, Kerala, 682502

                      I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 8052 without my concern on date:21/02/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

                      Oneassist relationship number : 174864
                      Name :- archana
                      Credit card number ending :- 8052
                      HDFC Bank customer support has been notified about the posted complaint.
                      Feb 28, 2018
                      Updated by archanashemoor
                      Any update on the above complaint...
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                        S
                        S.c.yadav
                        from Nagaur, Rajasthan
                        Feb 23, 2018
                        Resolved
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                        Resolved

                        Address: 332712

                        Sir m army m hu meerut cannt posted tha so m abe chute per tha islay m attend nhi kar paya (Meerut cannt) track no eq[protected]in
                        My new address
                        Subhash chandra yadav
                        Village futtla post mundru teh shrimadhopur. Disst sikar (Raj)
                        Pin code 332712
                        Mobile no [protected]
                        Mail id [protected]@gmail.com
                        So requested address per send kare sir. Thanks sir
                        Mar 31, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 26, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We understand that you have also raised your concerns at HDFC Bank Support vide Reference Number[protected] and they had addressed your concern through E-Mail dated February 24, 2018.

                        -Manoj
                        HDFC Bank Customer Assistance
                        Feb 26, 2018
                        Updated by S.c.yadav
                        New address per bj skte ho sir My new address
                        Subhash chandra yadav
                        Village futtla post mundru teh shrimadhopur. Disst sikar (Raj)
                        Pin code 332712
                        Mobile no [protected]
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                          A
                          Anmol Anupam
                          from Jaipur, Rajasthan
                          Feb 23, 2018
                          Resolved
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                          Resolved

                          The women calling me was behaving so badly for the payment of rs 2000. She was actually telling me why did u use card when u cant pay. Its 1month my card payment got delay. I told her will pay once i receive my salary. She told me do u need salary for this.
                          If hdfc cant teach her cuatomer care executive how to behave... Just shut down that department. Hdfc charging me money for my late payment
                          Mar 31, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 26, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We are fully sensitized to the comments expressed with regard to your credit card. As you are aware, payment of atleast the minimum amount due towards the card outstanding needs to be received by the bank to ensure that the card account is active and available for usage. Further, to avoid levy of finance charges and late payment charges, payment of the total outstanding needs to reach the bank by the payment due date. We request you to effect payment towards the total amount due within the payment due date to avoid levy of charges. We request you to share the executive name and contact number to enable us to review and assist you in this regard. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you.

                          -Manoj
                          HDFC Bank Customer Assistance
                          Verified Support
                          Feb 27, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          we wish to clarify that, payments for at least the minimum amount due needs to reach the bank within the payment due date to keep the account active. We take this opportunity to clarify that the bank was not in receipt of payment towards the minimum amount due since February 2018 statement. In view of the same, our bank representative had contacted you at the numbers recorded with us to communicate the outstanding and facilitate payment towards the same. We assure you that the contacts were established only to ensure that your card account was active and available for your usage. While we have explained the circumstances as above, we regret the inconvenience caused to you.

                          -Manoj
                          HDFC Bank Customer Assistance
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                            A
                            Abhijna suresh
                            from Attingal, Kerala
                            Feb 23, 2018
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                            I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 9608 without my concern on date:22/02/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

                            Oneassist relationship number :
                            Name :- abhijna suresh
                            Mobile no. :- [protected]
                            Credit card number ending :- 9608
                            HDFC Bank customer support has been notified about the posted complaint.
                            Feb 23, 2018
                            Updated by Abhijna suresh
                            Ragarding cancelling the one assistant membership I have contacted the customer care services. Ihave faced a bad service from one assistant team. They are not providing the cancellation method. Thay forcing me to continue and also told me that deducted amount willnot refunded completetly. I cant understand their reason for taking money from my account. Totally dissappointed.
                            Ragarding cancelling the one assistant membership I have contacted the customer care services. Ihave faced a bad service from one assistant team. They are not providing the cancellation method. Thay forcing me to continue and also told me that deducted amount willnot refunded completetly. I cant understand their reason for taking money from my account. Totally dissappointed.
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                              A
                              Avichal Baldua
                              from Bengaluru, Karnataka
                              Feb 22, 2018
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka, 560035

                              Hi,

                              I have received a message - "Dear Customer Mandate reference no: HDFC[protected] issued to HDFCLTD with value Rs. 100000.00 and frequency MNTH is received today for processing. In case of any issue please get in touch with your branch". I haven't given any mandate. Please resolve this and let me know the reason for such fraud messages. I will also escalate and take a legal action against this.

                              HDFC Accout Number - [protected]

                              Customer ID[protected]

                              Regards,
                              Avichal Baldua
                              091-[protected]
                              +1 photos
                              Mar 26, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 23, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We understand that you have also raised your concerns at talktous vide Reference Number[protected] and they had addressed your concern through email dated February 23, 2018.

                              -Manoj
                              HDFC Bank Customer Assistance
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                                R
                                Rajesh k.j
                                from Chennai, Tamil Nadu
                                Feb 22, 2018
                                Resolved
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                                Resolved

                                Address: 600077

                                HDFC credit card was blocked before even creating my password.
                                Insurance charged of Rs.800/- without my knowledge.
                                Called customer care and also meet them in HDFC bank many times, they told they will withdraw the charges within 10 working days. but nothing happened they kept on adding late charges for this Rs.800/- insurance and now they have even shown it in CIBIL has suit filed and writ off.
                                i had not even used the card for once.
                                No representative is coming to take and solve our grievances but plenty are coming to office and home to get the account open. after opening there is no customer care. we need to follow the bank even though no proper response and fail promises to put the phone call down.
                                kindly withdraw the insurance and late payment charges and allow me to use the credit card by creating password.

                                HDFC credit card details
                                Name : RAJESH J
                                HDFC CREDITCARD NUMBER :[protected]
                                SNAPDEAL VISA PLATINUM CARD.
                                MOBILE NO: [protected]
                                Mar 31, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Feb 27, 2018
                                Updated by Rajesh k.j
                                Still no response received for this. Waiting for positive reply from HDFC .
                                Verified Support
                                Feb 27, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                we have reviewed your comments expressed and request you to write to us on your queries from your registered email id to [protected]@hdfcbank.com to enable us to assist you. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail. We'll sort this out for you.

                                -Bejoy
                                HDFC Bank Customer Assistance
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                                  M
                                  Mr Sinha
                                  from Kolkata, West Bengal
                                  Feb 22, 2018
                                  Resolved
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                                  Resolved

                                  Address: Patna, Bihar, 800001
                                  Website: [email protected]

                                  Dear team - i having salary saving account in hdfc bank bit bank has taking aqb charges without my knowledge is this correct?

                                  As per mu knowledge there is any aqb charges in salary account

                                  Till date bank has taking around 3000 aqb charges

                                  Request for check and help me out

                                  Details are below

                                  Name - abhishek kumar
                                  Account no - [protected]
                                  Branch - exhibition road patna

                                  Regards
                                  Abhishek
                                  [protected]
                                  Apr 2, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 26, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  You are requested to visit your account branch or our nearest branch and submit a request for mapping your account with your Corporate Company code. Please feel free to speak to Mr. Kumar Abhijit on [protected] for any further clarification or assistance.

                                  -Bejoy
                                  HDFC Bank Customer Assistance
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                                    A
                                    Akriti Jeena
                                    from Bengaluru, Karnataka
                                    Feb 22, 2018
                                    Resolved
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                                    Resolved

                                    no refund of failed transaction

                                    Address: Bangalore, Karnataka, 560066
                                    Website: hdfcbank.com

                                    I had put an order for cake on Easy2cake.in on 13th Feb 2018 for which I had to pay Rs. 1417. I tried the first transaction through UPI but it failed, however the money got deducted from my account (Ref:[protected]. The payment gateway was PayUMoney. I later completed the transaction through Net Banking.
                                    It has been 7 business days since the this incident and have not received my refund yet.
                                    Lately such kind of instances...
                                    +1 photos
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                                    janvikaskendra
                                    from Kotamangalam, Kerala
                                    Feb 22, 2018
                                    Resolved
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                                    Resolved

                                    Address: Ernakulam, Kerala, 686691

                                    Sir
                                    I am csc (common service center) registred dealer (VLE -CSC -iD:[protected], When i try to use the fasTage site through CSC CONNECT for Recharging and Issuing fastag, there is one dialog box " WHEN I TRY TO CONNECT AS CSC Digital seva connect, there is a message "User login limit has been reached to maximum limit "".
                                    Please give me replay what i have to do.

                                    thanking you

                                    BIJU K A
                                    CSC -VLE (VLE -CSC -iD:[protected]
                                    JAN VIKAS KENDRA
                                    KOTHAMANGALAM

                                    pH: [protected]
                                    +1 photos
                                    Mar 27, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 24, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance.

                                    -Manoj
                                    HDFC Bank Customer Assistance
                                    Feb 27, 2018
                                    Updated by janvikaskendra
                                    I have already complaint in this email id, hdfc.[protected]@sahaj.co.in, but there is no replay . so please give me replay
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                                      A
                                      Anjali Bhalerao
                                      from Nagpur, Maharashtra
                                      Feb 22, 2018
                                      Resolved
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                                      Resolved

                                      Address: Nagpur, Maharashtra

                                      I have done transaction for withdrawal of rs 5000 from central bank of india atm at besa. Amount was deducted from the account but i have not got. Second time again i did transaction but not got amount. So total rs. 10000 deducted from account. Kindly do the needful for this so that i will get my rs. 10000 back in my account.
                                      Atm id besa:
                                      Central bank of india: t 06a381412
                                      Apr 3, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Feb 22, 2018
                                      Updated by Anjali Bhalerao
                                      I have done transaction for withdrawal of Rs 5000 from Central bank of India ATM at Besa. Amount was deducted from the account but I have not got. Second time again I did transaction but not got amount. So total Rs. 10000 deducted from account.Kindly do the needful for this so that I will get my Rs. 10000 back in my account.
                                      ATM Id Besa:
                                      Central Bank of India: T 06A381412
                                      Verified Support
                                      Feb 23, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, Date and amount of transaction and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information.

                                      -Manoj
                                      HDFC Bank Customer Assistance
                                      Verified Support
                                      Feb 23, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We are working on your concerns vide Chargeback ID: 1513250 and will get back to you within 7 working days.

                                      -Manoj
                                      HDFC Bank Customer Assistance
                                      I have paid redbus with the amt of 2270 bt it didnt get refund however the amount is deducted from bank.
                                      Date of transaction - 10th feb
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