HDFC Bank Complaints & Reviews

I had ordered a product from myntra, and made payment using hdfc netbanking. I spoke to customer care from myntra and they said that the refund is processed by myntra already, but my money is stuck in bank processing. It has been more than 25days after myntra initiated refund. I am trying to reach out to customer care numbers, but it doesn't connect to any member for queries and complaints.
I have the myntra refund number if you need to resolve this issue.

Hi sir,

My hdfc credit card got settled and they asked me to pay 6 installments
So, i agreed and took settlement letter.
First installment i paid through cash and i gave 5 cheques to hdfc people.
They with drawn 3 cheques properly and 4 th cheque tey are not able to withdraw due to sign mismatch.
But i dont know i signed properly and gave to them. 5 th cheque also tehy with drawn.
After that they called me and asked to pay 4th installment. I dont know how to pay through online. They said navigation i followed and i paid that also.
But, now they are asking to pay whole credit card amount again

Please help me out of this

Thanks and regards
M. Gopikrishna

On 12th feb 2018, i wanted to do a recharge of 2557/- but as soon as i entered otp no. Processed the transaction the session got expired and money got deducted. The recharge never happened. Since it was last day to recharge i had to do it again, so i did it with lesser amount which was of 873 something.. Which was successful. Still my money is not back. Its been more than 6 working days. Whats the matter?...

I have an acount with your bank 2 year ago no. [protected]. The related f=
Irm already closed before 2 year for your poor=c2=a0 charges=c2=a0 and ther=
E is no any service used from your bank from last 2 year. But your bank send=
Me massages to my mobile number ([protected]) with minus balance and increas=
E it with yourself. My tds allready debit by you which credit to this acount=
.. When i dont use any service of your bank from last 2 year so why you send =
Me minus charges to me. Kindly stop sending massges to me. Its mently disturb=
To me. I dont take any money from your bank so i m nt lible to pay any amou=
Nt to your bank.
Kindly stop disturbing me with masages. I dont have any related acount with =
Your bank
Thanks

Application no. Cc34419462
Hbl/dsa name :- bhanu pratap
Number :- [protected]
Date :- 12/02/2018
Applied for a credit card for the first time and thank you hdfc for making it the worst experience of my life. I have been an existing account holder with hdfc bank from the past two years.
Recently i joined a new company and planned on getting a credit card for myself for the first time in my life. After continuous researches i liked the "regalia" card but due to my salary not being eligible for the card instead of rejecting my application they sent me a money back premium card.
If my salary was not eligible for the "regalia" card they should have simply rejected my application instead i am now stuck with money back premium card which is of no use to me.
If this is the service that hdfc bank provides or the hdfc credit cards division provides then i in my entire life will not suggest anyone to consume any services from hdfc bank as this is the very poor customer service.

1. Your trx is debited to hdfc bank credit card for rs. 15000.00 in bangalore at google india pvt ltd on[protected]:23:33:28. This is not an authenticated trx as per rbi mandate effective 1 may 12

2. Your trx is debited to hdfc bank credit card for rs. 10000.00 in bangalore at google india pvt ltd on[protected]:10:15:40. This is not an authenticated trx as per rbi mandate effective 1 may 12.

3. Your trx is debited to hdfc bank credit card for rs. 2500.00 in bangalore at google india pvt ltd on[protected]:07:26:30. This is not an authenticated trx as per rbi mandate effective 1 may 12.

Sir i also complained to hdfc bank they blocked the credit card but still not resolved the problem.

Sub: - need to wave off and close account

Dear sir,

Hope you are doing well.!
I would like to inform you that it’s more than 4 months since i left allsec technologies pvt. Ltd. Company. I’m no longer associate with the company or your hdfc salary account. And i am not happy or satisfied in charge for not maintaining the minimum balance. Below are my account details.

Name: magesh
A/c no: [protected]
Branch: kotturpuram
Contact number:[protected]

I am no longer using any of your hdfc services. I do not need this account due to personal inconvenience.
It is showing negative balance (-2625.64 rs.) due to your non maintenance charges still deducting money from this account a/c on monthly basis.

So i request you to kindly close my hdfc salary account a/cand do the wave off also because it’s no longer required since i left the company and i don’t want to continue with your services.
I have moved to my hometown so it won’t be easy for me to contact home branch for future.

I am requesting you to please consider this mail for closure of hdfc salary account a/c no - [protected]

Your assistance in this regard will be highly appreciated (I am requesting you to please waive off the penalty).

Amount of rs15177 is deducted from my account but the payment is not done successfully. Kindly check and let me know in how many days my money will be refunded. This issue i have faced 4-5 times with the hdfc bank transactions. Request you to resolve on urgent basis so that i would not regret to be the part of your bank and services you people are providing us as i need to proceed my transaction as soon as possible.

My name is sujitha. R. My debit card last four digit is 5534. I lost my debit card on feb6, 2018 unknown transaction of rs:4000 was withdrawn in hdfc atm. Then i blocked my card and i make police complaint, bank investigation is also in process. My complaint number is mump[protected]. Its been around 8 days from the date of complaint
Is there any possibility to view cctv footage?

Hi my hdfc account no [protected], hdfc credit card division harassing me and my family, time to time i clearing my all due amount but i received harassing call from mob. On [protected] continue, i believe this portal will help me, i am heart peasant if any miss hipping due to harassment only hdfc card division (Mob. No. [protected]) will be responsible

Hi,

On 23.12.2017, i made a transaction of rs. 10 using my debit card, as i got a call for the process fee from shinejobs.com. I entered only my debit card number and mobile numer to receive otp. The tranaction failed. I have not entered my
Pin number /otp / amount. But receive a message automatically that, rs.20000 gets deducted along with otp. All this happens on saturday afternoon.
Now the amount is deducted without atm pin or otp being used.
On 24.12.2017 afternoon, my password and user id, has been reset, without my knowledge. And i see the unread messages sent by bank in the late evening, as i was travelling.
On 26.12.2017 morning an rtgs for 2, 00, 000 has been.

During all these activities i try to contact the bank through callcentre, as that is the only unique way one can contact the hdfc bank. I couldnt visit the bank due to govt. Holidays, the banks are closed and sunday all the ipin and password has been reset, without my knowledge.

By the time i contact the bank on the next working day, the rtgs has been performed and i am not able access my account.

After the complaint to the bank and police, the bank doesnt respond properly. I had to continously follow them with the personal banker with whom i only could talk, after making several calls.

After which, i receive 2 mails and 2 calls for formality sake, for records..

And final one to close the case after one month, stating that i have compromised my personal information by uploading my resume in shine jobs.com, due to this the fraudulant activity has happened. And i have shared the otp to complete this fraudulant transaction.

Instead i claim that the bank has shared my details for fradulant activity, as they have my personal details too and they are ones' who generate teh otp and pin number. Due to security breach my account has been used for this fradulant transaction.

Finally there is no reversal of money. And the response is very useless, and end the onversation saying that enquiry is going on.
Request you to help receive my money from bank because, i entrusted my money with the bank, which they have failed to do.

Razia sultana. A
Chennai

I am using hdfc bank foodplus (Prepaid food card) [protected].
Off late i observe that the balance shown through sms is not correct.

Eg. I used the card yesterday night (19.02.18) and the balance was 2877.58. When i had my breakfast today (20.02.18)
I got the sms for balance in the card as 2273.58. Suddenly rs. 576/- disappeared.

Kindly address this issue and rectify the balance.

Regards
Dominic
Mobile [protected]

I have been misguided into hdfc ergo personal accidental policy by hdfc officials claiming to be my cards relationship manager.
It was earlier informed that the policy is free and the amount will be deducted from loyalty points.
Moreover despite complaints and mails the bank has not resolved my complaint yet. Inspite of resolving the complaint they again misled me towards cancelling my cancellation request by some call from the bank official.
Get my complaint resolved at the earliest or i will escalate the matter further.

I had applied for a regalia card and signed the documentation for the same. Instead today i get a diners club card instead. I have business travel coming up and cannot use it for any travel purchases. Cannot pay for uber, ola or make my tailor-made purchases as well. I need to make online web service purchase which is also not possible with this card.

Dear sir,

This is to inform you that hdfc bank limited collection agencies are harrassing me and spoiling my image and reputation in the market. I am residing in nagpur city with my family from last 30 years i run a garment business in nagpur.

I have received one business credit card from one of your hdfc employe even after so many attempts of yoyr employee for taking the credit card though we were not interested in using any company credit card but still card has been issued to me.

My name is komal anthony aged 32 and my credit card limit was 1 lac. I have paid yhe initial payments which came after the use of my credit card but soon after that i had a very loss in my garment business i lost 7.5 lac in the market due to someone has done fraud in doing goods delivery with me, for which we have lodged the poluce complaint and 420 case against the culprits. The matter is in court now.

Because of major financial crises, i was not able to pay back the credit card dues on time, but i have informed the hdfc bamk people about the problem and told them to give me few months time tonpy you back by my othrr sources but hdfc bank kept sending a collection agency person name "khan" as he has mentioned in his visit, every day he is coming to my home and using slang language and abusive words and threatening me for my life that he will dp anything to get the money from me.

He has used bad words with my husband and my other family members and started doing fighting and threatening us for our life to kill us if we dont pay hdfc bank money.

We have decided to take this matter to crime branch, sp office, cp office and the collector office against hdfc bank collection manager, employees, collection agencie on a very higher level and we will share this with all media channels that how hdfc bank limited is sending their employee and agents to harrass people and how hdfc bank is threatening innocent people for money.

We have all bideo recordings of collection agency person name "khan" and his collegues who are regularly threatening us for money.

This is my humble request to you kindly please take this on a very serious note and settel things with mutual discussion or elae we have to take this on higher authority and with media to show the true color of hdfc bank limited.

Kindly please do the needful asap.

Name: komal anthony
Credit card no: [protected]
Mobile no: [protected]
Address: 159 goa colony, sadar, nagpur - 440001 maharashtra.

Thanks & regards,

Komal anthony.

I created an nri account and am not able to use the funds in it because any transfer of funds requires an otp. I am unable to register to the third party transfer since my phone is not receiving otp. I receive it on the email but not on the phone which is required to do any transaction.
I live in the usa and have ausa phone number registered with the account.
I have called the customer care several times and i was made to wait almost an hour but got response.
Please help solve this issue.

Hi, my amount got debited in axis bank, i am having hdfc debit card.

I raised the complaint through phone banking 2 times and through escalation form 2 times,

Amount debited in[protected], still amount has not credited there is no proper response of amount credit.

Dear customer,

Thank you for writing to us.

This is with reference to your query regarding disputed transaction.

The reference number for your query is 1491936. We fully understand your concerns expressed towards the atm transaction. We confirm that we are in receipt of the e-mail request. Your request has been forwarded to the concerned department for processing and we will respond to you with details.

Looking forward to your patience and cooperation in the interim.

I need my money 10000

Dear sir/madam,
My name is ramkumar j shahi. My pan no are brrps3402f. When i seen a loan in a bank there is a show a consumer loan in my account for that my civil score are low. Please notified that i am not any loan for any product and i also not having any product for that. Please canceled my loan and remove my name in civil and for that i have doing a police complaint also.
So please cancelled my loan.
My name is ramkumar j shahi
Pan no brrps3402f
Contact no [protected]

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 6321 without my concern on 06/02/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 3758893
Name :- mohit kumar ram
Mobile no. :- [protected]
Credit card number ending :- 6321

Hello Sir,

The amount Rs. 6300/- was transferred using UPI service from my account No. ‎[protected] HDFC bank, Nanakramguda, Gachibowli branch, hyderabad to IOB bank account beneficiary with account number [protected] on 3rd Feb. Payment is shown as successful at my end and money is not credited to receivers account. please look into this and resolve ASAP. Attaching images of transactions in both banks for reference.br...