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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
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Z
zulfi76
from Nagar, Rajasthan
Feb 27, 2018
Resolved
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Address: 411048

My hdfc credit card number [protected] was out standing with total amount 53.636.9 which i paid rupees 32000 on 19th feb and on 26th feb rupees 21637+90 total amount paid 53.727.
Which i have received sms on my registered mobile number [protected] to pay before 21st march 2018 and same has been paid.
Now when i called customer care on 26th feb 2018 time 15:15 to inform them to close the card, but instead of giving guidance they are asking me to pay more 1000 for overdue.
Card limit is 52.000 and 1637 is for over limit which i have paid.
Now again unessarary why should i pay more 1000.
I can't afford to pay more other than selling my kideny.
Apr 3, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 27, 2018
HDFC Bank Customer Care's response
Dear Customer,

We observe from our records that your card usage has exceeded the credit limit assigned to your card account and hence over limit fee has been levied. To explain it further, when the total outstanding on your card account (including the balance principle loan amount if any) exceeds your assigned credit limit, an over limit fee of 2.5% of the over limit amount subject to a minimum of Rs. 500.00 plus GST as applicable would get levied. Further, the total amount payable as per February 2018 statement is Rs. 53, 636.91 with payment due date as March 01, 2018. We acknowledge receipt of your payment of Rs. 32, 000.00 on February 20, 2018, and we request you to effect payment towards the remaining outstanding to avoid levy of further charges. Please visit https://www.hdfcbank.com/assets/pdf/cc_common_MITC.pdf for further clarifications.

-Manoj
HDFC Bank Customer Assistance
Feb 28, 2018
Updated by zulfi76
Before replying check my comments.
which i paid rupees 32000 on 19th feb and on 26th feb rupees 21637+90 total amount paid 53.727.
Rather paying again better I kill my self and you can sell my body parts and recover the amount.
Feb 28, 2018
Updated by zulfi76
by when are you going to close my credit card ?
Mar 02, 2018
Updated by zulfi76
Still no response what am I suppose to do if I get unbilled again on 9th March
Manoj,

Read my comments carefully and then reply.

Which i paid rupees 32000 on 19th feb and on 26th feb rupees 21637+90 total amount paid 53.727.
still how much money do you people eat from common man.
I rather paying again will kill my self and you better take my body parts and sell it.
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    K
    KokilaDevan
    from Kolkata, West Bengal
    Feb 26, 2018
    Resolved
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    Address: 700135

    I had applied for the hdfc credit card on february 16th 2018. I also received this message stating-"dear applicant your hdfc bank credit card app ref no [protected]e1 is approved in principle subject to internal checks". But now the status is shown as disapproved as they couldn't verify my address. This is the second time i'm applying for a credit card and the same error happened before as well. They have come for the verification during office hours and there's no one to verify my address. I live alone and all my neighbours are working it professionals like myself. Please look into the same. A simple call before verification is enough so that i can be available for the formalities. I wasn't able to get any support from the representatives from credit card division and customer care.
    Mar 3, 2018
    Complaint marked as Resolved 
    I went and talked to the nearest bank branch again yesterday, they said the application is being processed with the declaration form. An official came for the verification today.
    HDFC Bank customer support has been notified about the posted complaint.
    Feb 26, 2018
    Updated by KokilaDevan
    The phone number associated with the application is [protected]. The phone number associated with my account is [protected]
    Verified Support
    Feb 28, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    We have reviewed your comments and in order to enable us further review your application, we request you to send the duly filled/signed form available at the below link for confirmation of your residence address along with proof to the below mentioned address to enable us to assist you in this regard. https://www.hdfcbank.com/assets/pdf/RCA_Residence_delcaration.pdf HDFC Bank Cards Division No.8, Lattice Bridge Road Thiruvanmiyur Chennai – 600 041

    -Anay
    HDFC Bank Customer Assistance
    Feb 28, 2018
    Updated by KokilaDevan
    I have filled the form and have submitted it at the HDFC Bank near my location [HDFC Bank, Gr Flr, Tower A 3, IT/ITES SEZ, Action Area ID New Town North 24 Parganas - 700156]. But there has been no response so far.​

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      A
      Annie Dhairiamani
      from Mumbai, Maharashtra
      Feb 26, 2018
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      Address: Mumbai City, Maharashtra, 400012

      I do not receive messages on my mobile number for my food card or mails on company mail id used during registration of food card.
      Food card number is: [protected]
      Mobile number: [protected]
      I have also been not able to connect to hdfc bank executives through phone banking as there is no menu item to take me to the food card prepaid related section.
      Kindly resolve this at the earliest.
      HDFC Bank customer support has been notified about the posted complaint.
      Mar 08, 2018
      Updated by Annie Dhairiamani
      Please attend to this complaint
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        G
        gsnaik
        from Burla, Odisha
        Feb 26, 2018
        Resolved
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        Resolved

        Address: 770001

        Sir/madam
        I am anima naik my cust id 32212592. I have receive a credit card from your branch and as per teliphonic disscusion with your staff that the card is life time free. So that i agree to receive a credit card. But i have receive a bill of rs 2950.
        Bill ref-0214932nphc00734084. I am very hurt to knowing that your staff are lyer. So pl keep your wards refund the amount and if not possible than close the credit card and weaver the amount. Sir my e mail id is [protected]@gmail.com.
        Apr 2, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Feb 27, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        We observe that your Diners Rewardz credit card was issued as a priced credit card. You may visit the below link for details on the same. https://goo.gl/rBqLZy In the event, you seek any further clarification, we request you to write to us with the name and contact details of the executive from your registered email id to [protected]@hdfcbank.com and we shall assist you. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail. We'll sort this out for you.

        -Bejoy
        HDFC Bank Customer Assistance
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          R
          Rakesh Gujrati
          from Korba, Chhattisgarh
          Feb 26, 2018
          Resolved
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          Address: Indore, Madhya Pradesh, 1122
          Website: [email protected]

          Please provide my noc or sibil sudhar my two wheeler loan account no. 28819467 for close please my cibil status fresh than i expected to have a new car for sale by owner to purchase i hope you are doing my help with this matter and help me with this process and i am looking for a new car for this week so i can get the other things to do in the past
          Apr 3, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 27, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          We have taken up the matter with concerned team and will respond to you on your registered email id in 5 working days. The reference number for your query is[protected].

          -Manoj
          HDFC Bank Customer Assistance
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            S
            Siddaram Kumbar
            from Bengaluru, Karnataka
            Feb 26, 2018
            Resolved
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            Address: 560103

            They deduct by money debit card pur adj dt 15, and also they deduct 3200 for website called radiuniverse.com pls do help me out from dis issue, the 3200 is a heavy amount for low class families.pls do favour it's so difficult to urge how one of THE BEST bank do dis ### to customers and this can't be bearable to the low class families like ours pls do the favor and tell them to do refund as soon as possible
            Apr 3, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Feb 27, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            Your email has been received with reference id[protected]. Our team is investigating the matter and will update you in 7 working days.

            -Manoj
            HDFC Bank Customer Assistance
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              R
              rameshnarayanan
              Feb 26, 2018
              Resolved
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              Resolved

              Address: 600026

              Hi,

              I was supposed to receive a neft transfer of rs.13, 000/- vide neft confirmation n[protected] dated[protected], which is yet to be received by me to my bank account with icici.

              This was transferred from my tenant who is holding hdfc bank account no : [protected].

              Would highly appreciate if you could check whether the neft transfer happened or money returned back to the account holder.

              Regards

              Ramesh
              Apr 3, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 26, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              Kindly note that due to a temporary technical issue on February 12, 2018 the NEFT transactions failed and the funds were recalled and were credited back to the remitter accounts. Kindly instruct your tenant to re-initiate the fund transfer.

              -Manoj
              HDFC Bank Customer Assistance
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                M
                madhanram1
                from Noida, Uttar Pradesh
                Feb 26, 2018
                Resolved
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                Resolved

                Address: Bangalore, Karnataka, 560100

                I am using HDFC credit card from 03/2014 expire date is 03/17, and i am not using the card for last 3 months (starting of the year 2017) and paid all the dues, when after the expire date 03/17 HDFC charged me 500 Rupees, when i called the customer care they told me it is for Annual fees, but i am not interested to continue the credit card. so i asked them to close the card, Customer care representative side already my new credit card was sent. But i was relocated to Bangalore 2 years back. the card went to Hyderabad and returned back to bank. now i cant able to login to my account, not able to redeem my points, not able to change my address even online.

                #1, Why do HDFC bank is asking me to send a hard copy of my credit card details for the closure of my credit card? is this is confidential.
                #2, Why not they send the representative to my location for closure formalities? As they can able send the representative while opening the new credit card account.
                Apr 5, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Feb 27, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your card no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                -Manoj
                HDFC Bank Customer Assistance
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                  B
                  bhupeshuppal
                  from Hoshiarpur, Punjab
                  Feb 26, 2018
                  Resolved
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                  Resolved

                  Address: Kapurthala, Punjab, 144626

                  To,
                  HDFC Bank LTD.

                  Subject :- To Reverse Cash Handling Charges.

                  It is most respectfully submitted as under :-

                  1. That M/s Uppal H.P Gas Service is having Current Account No.[protected] at your Sultanpur Lodhi branch. From 1/04/2017 to 10/01/2018 we have deposited Rs.1, 87, 84, 427/-.
                  2.That our other firms M/s Manohar Lal Sunil Kumar, M/s Shiv Kumar Sunil Kumar and M/s Uppal Trading Co. are also having current accounts at your branch. All three firms are having 5-6 crores transactions annually. We also have 4 saving accounts at your branch and also many of our farmers are holding accounts at this branch.
                  3. That M/s Uppal H.P Gas Service is a LPG distributorship and mostly sale is in cash.
                  4. That your bank deducted Rs.63, 000/- approx. as Cash handling charges which was not at all expected as while opening account we were verbally promised by the Manager that cash handling charges will not be levied.
                  5. That we have requested your branch many times to reverse cash handling charges but no action was taken.
                  6. That as per my knowledge other banks at Sultanpur Lodhi do reverse cash handling charges as per norms.
                  7. That if cash handling charges are not reversed we have to take action, we will close all our accounts in your bank and will take appropriate legal action. We will also inform our near and dear ones regarding your worst dealing and will ask them to stop dealing with your bank.

                  Yours Truly
                  M/s Uppal H.P Gas Service.
                  Apr 3, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 28, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We have taken up the matter with concerned team and will respond to you on your registered email id in 5 working days. The reference number for your query is[protected]

                  -Manoj
                  HDFC Bank Customer Assistance
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                    J
                    jani yatri
                    from Bhavnagar, Gujarat
                    Feb 26, 2018
                    Resolved
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                    Resolved

                    Address: Bhavnagar, Gujarat, 364002

                    Dear Sir/Ma'am,

                    Please let me know what is DC INTL POS TXN MARKUP+ST. From last two weeks, my account is getting deducted from above narration. However this happened twice in this month. First time it was 3.62 Rs and second time it was 16.21Rs. The amount is getting increasing.

                    Please note that i am purchasing products online from Aliexpress. and using my debit card for it.

                    Please advise me what is these type of charges.

                    Thank you
                    Apr 3, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 27, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                    -Manoj
                    HDFC Bank Customer Assistance
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                      M
                      Manjunatha S S
                      from Shimoga, Karnataka
                      Feb 26, 2018
                      Resolved
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                      Resolved

                      relieving letter & experience letter

                      Address: 560058
                      Website: [email protected]

                      Dear sir /madam
                      My name is MANJUNATHA S S 2015 June 8 th i'm joing to hdfc bank ltd peenya Bangalore branch my employee code is 146775 role is sales officer, Jan 18 2017 i left the job as per company process, ofter i am getting full and final settlement and provident fund,
                      But till i am not getting my relieving letter i contact some hr persons no one will be response to me currently i am going for other job i need my reliving...
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                      M
                      Malyadri Amudalapalli
                      from Ongole, Andhra Pradesh
                      Feb 26, 2018
                      Resolved
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                      Resolved

                      Address: 523105

                      Hi team,

                      I have performed a transaction of rs.100 in isro website. After performing the transaction, i got a pop-up message saying server error but the money has deducted from the account. Could you please help in refunding the money.

                      A/c no: [protected]
                      Please find the attached screenshot

                      Thanks
                      Malyadri
                      Ph. No:[protected]
                      Malyadri. [protected]@gmail.com
                      Apr 1, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 26, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your correct account number from which the amount is debited, date & amount of transaction and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information.

                      -Manoj
                      HDFC Bank Customer Assistance
                      Feb 27, 2018
                      Updated by Malyadri Amudalapalli
                      Hi Team,

                      I have performed a transaction of Rs.100 in isro website. After performing the transaction, i got a pop-up message saying server error but the money has deducted from the account. Could you please help in refunding the money.

                      A/c no: [protected]
                      Customer ID:70382668
                      Transaction Date: 21 Feb 2018
                      Transaction Amount: Rs.100
                      Cheque/Reference number:
                      [protected]

                      Please find the attached screenshot for reference.

                      Thanks
                      Malyadri
                      Ph. No:[protected]
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                        N
                        Namitha Ravindra Gowda
                        from Mysore, Karnataka
                        Feb 26, 2018
                        Resolved
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                        Resolved

                        I am nimithashree i had a zero balance account in kanakapura branch [protected] and also i had car loan 41831293 in the month of jan i got a cal from branch due to some higher transactions i need to submit kyc so i visit submit all the kyc jan month but feb 2018 3th my ac was blocked due to higher transactions i contact branch manager nd account was unloacked in that time i hv to pay car loan amount in my account money already is der but my cheque was bounced nd charged rs 649 wat reason for tiz plz refund the amount resolve it soon
                        Apr 3, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Feb 19, 2018
                        Asra Aafreen's response
                        Look.. I have paid 3090..

                        Verified Support
                        Feb 27, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have taken up the matter with concerned branch. We request you to share your email id in order to respond to you through e-mail with complete details.

                        -Manoj
                        HDFC Bank Customer Assistance
                        I have paid my vehicle loan through paytm and I also got call from your executive.. And a bloody guy from your bank spoke to me.. But has not updated emi paid.. Update it as soon as possible..
                        Hi
                        17 Feb 2018 POS 512967XXXXXX5057 Bharti Telemedia POS DEBIT 580077 17 Feb 2018 1, 490.00 38, 640.72

                        i tried to book new Airtel DTH coection.the order is not sucesses but amount is deducted.Please help me to return my amount.

                        Thanks & Regards
                        Atchuta Rao
                        My money has been debited from my account and i dont know the reason. I have not receive any messages about it stating the reason please help me out.
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                          C
                          csunilkumarm
                          from Bengaluru, Karnataka
                          Feb 25, 2018
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                          Address: 560045

                          Hi,

                          I'm using hdfc credit card. Without any intimation you have deducted the amount of 1799 from my credit card. You have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated.

                          Kindly cancel this plan and request you to refund the amount of rs:1799.

                          Name : sunilkumar
                          Registered number: [protected]
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Team - Plz consider the raised issue the bank has take ABQ charges in my salary account
                          Sir me hdfc bank ka credit card last 2 year se use kr rha hu sir mene 3 times apne documnet app ke office ko send keye meri limit enhancement krne ke leye but meri limit only 50000 hi hai sir i rqst mere card ki limit 100000 ki jaye sir me card ki payment time to time krta hu or mere sallary 32000 hai but card limit sirf 50000 hai
                          I had settled my credit card and paying 5k every month...this month feb, 2018 there was little delay in paying ...I work with a hospital...Hdfc person calling in hospital and asking about the emi...This is a harassment...Person name Kishore from Noida branch
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                            D
                            Deepak71115
                            from Warangal, Telangana
                            Feb 25, 2018
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                            Address: 144514

                            Dear sir,
                            My name is deepak kumar and my employee code is 126738, agency code is 00558142. My joining date is[protected]. I am faithful and honest employee of hdfc life from the first of day of my joining. I have done tremendous job for this organization till date. I have awarded many times by my higher officials in company meetings.
                            Sir, i want to bring your attention on my following requests and your interference is highly required in this matter:-

                            1) my termination is illegal void and is having no value in eyes of law.
                            2) my termination under is arbitrary.
                            3) i have not prepared any draft from any bank account.
                            4) there is no evidence against me.
                            5) the whole evidence is against branch head hari bains during case of investigation. This come to my knowledge that hari bains (Branch manager) has prepared draft of payment of rs. 99000/- and 20000/- from his icici bank account.
                            6) i have not committed any mistake which effect the reputation of mine and the company.
                            7) i am innocent.
                            8) hari bains branch manager has full knowledge of insurance business.
                            9) i am working with your company last 3 years there is no role of mine in preparing third party drafts.
                            10) i have never received any payment in cash from any customer.
                            11) clause e4 & 18b are not applicable on me.
                            12) clause e7 is applicable on hari bains branch manager.
                            13) i have only collect drafts from my financial consultant (Fc) along with necessary documents & the said financial consultant (Fc) has
                            Also statement that has received drafts from hari bains branch manager.

                            Sir, i have full faith on you kindly take back my termination and i hope that you will do justice with me.

                            Kind regards
                            Deepak kumar
                            [protected]
                            HDFC Life customer support has been notified about the posted complaint.
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                              S
                              Satyandv
                              from Jaleshwar, Odisha
                              Feb 25, 2018
                              Resolved
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                              Resolved

                              Address: 753014
                              Website: www.hdfcbank.com

                              Dear sir/mam,

                              I buy a two wheeler from hdfc bank pvt. Ltd (Bearing account no. 31801451 & ucic[protected]. On 17.01.2018 i clear all my dues and got noc from the same bank but till date my cibil report not updated. Copy of the same attached herewith for ready reference. Do necessary step to update my cibil score as soon as possible otherwise feel free to contact me on mob no. [protected]. Hdfc bank harassed me in upgrading the same.

                              Regards

                              Satya
                              Mar 30, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 26, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Please write to [protected]@hdfcbank.com from your registered e-mail ID and confirm the below details: 1) Loan Account number 2) City that you belong to 3) Issue faced 4) Contact number.

                              -Manoj
                              HDFC Bank Customer Assistance.
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                                S
                                sudha sreedhara
                                from Hyderabad, Telangana
                                Feb 25, 2018
                                Resolved
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                                Resolved

                                Address: 500061

                                Hi,

                                My brother has taken a loan from hdfc couple of yesrs back.in the interim he had moved to us for a short term work and during the last 2mnths his emi dint get deduction from his savings account due to some issue. He had realised just recently and hence had decidednto close the loan account while he came for 15dsys to india. He had been to the hdfc branches for the loan closure process but since the process was a little lengthy and he had to leave he left tge details with me to help close. While i have been working on it i get a call from one of the collection executives about the non payment. I had told her that we are in the process of closing it hence should be able to do it soon. But she dint seem to be ready to listen to me and started a very harsh rude tone cornering me and pointing me as i was a fraud and beyond. While i told her we had already been to hdfc branch spoke to the officials and are on the verge of closing. But no. But she was justadamant to even hear me out. Behaved as id she was being paid to bully corner and insult us. One cant treat every one like this. Not all non-payments are fraud. There has to be some sense o[censored]nderstanding. What rudeness was that? Unable to digest it till now. Are they paid for bullying and cornering ppl. I would agree of i disagreed to her words. But she had all mouth and no ears. I would seriously need an apology coming from her. Am sure the bank would have records of all their calls. Pls pull this call and you may want to listen. She was so on n on in rude manner with absent ears that i had no option but to disconnect the call. I would need an apologyfor such unacceptable behaviour. No one has such right.

                                Name of the person: anjalu r
                                Number - [protected]

                                And while i entered this site i saw sooo many complaints on simjlar behaviour of hdfc professionals. Am not sure of it is being taken seriously or not? Hoe can this keep repeating with people? Pls hire the right ppl or they need to be trained.
                                Apr 2, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 25, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Please ask the concerned person to share the Loan Account No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                -Manoj
                                HDFC Bank Customer Assistance
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                                  N
                                  Nick Patil
                                  from Mumbai, Maharashtra
                                  Feb 25, 2018
                                  Resolved
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                                  Resolved

                                  Address: Raigad, Maharashtra, 410206

                                  I am using hdfc credit card. My minimum balance was not paid as got salary late. The collection team was following up. I had given them a date but an executive name sachin jhingam from kandivali branch was abusing me and using very rude language over the phone. He also threatened me. A day after i had made the payment he called me without checking the system and stated abusing me. When he called me his person was standing in my building premises who also was on conference call. I was not home and without checking the system how can he send someone to my house and also abuse me. His so called # boss also came on the phone and was threating me and abusing me. During this conversation they came to know on their system that the payment was done. Inspire of apologising me they still were abusing me.
                                  I am harressed by this so called person sachin jhingam. Please take necessary action against this person.

                                  Regards
                                  Neelesh patil
                                  [protected]
                                  [protected]@gmail.com
                                  Mar 28, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 25, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  I request you to share your Card No, Caller details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    P
                                    P.gowthami HDFC card Holder
                                    from Hyderabad, Andhra Pradesh
                                    Feb 25, 2018
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                                    Address: Hyderabad, Andhra Pradesh, 500083
                                    Website: www.oneassist.in

                                    I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 9505 without my concern on date:20/02/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

                                    Oneassist relationship number : 1734265
                                    Name :-p. Gowthami
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Feb 27, 2018
                                    Updated by P.gowthami HDFC card Holder
                                    I yet not received any response for the requested query..iam requesting HDFC bank to take an action on it...as a card holder iam losing amount...

                                    As they said if we cancel the membership with in a month time..they refund the whole amount for the same.i am expecting the same from them too.kindly do needful.

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                                      Muthu Mayandi
                                      from Kanchipuram, Tamil Nadu
                                      Feb 25, 2018
                                      Resolved
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                                      Resolved

                                      Address: Chennai, Tamil Nadu, 600097

                                      Hi -

                                      I have a salary account with hdfc bank and the customer id is 69741737

                                      I have linked my car loan to my hdfc to deduct amount via ecs, every 15th but bank/loan institute has not debited my account on the said date/time and i haven't noticed that used the amount for some other thinking that the ecs was executed.

                                      So i have paid the loan institue, the actual amount inclusive of fine. But hdfc bank has deducted rs. 413.00 in the above deductions, i not even received any intimation via call/email/sms from the bank before deductions.

                                      Request you to consider my complaint and help me to get my money back and also to avoid further deductions in my account. Thank you.
                                      Apr 3, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 26, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We understand that our official Mr. Sasikumar contacted you and assisted you with your requirement.

                                      -Manoj
                                      HDFC Bank Customer Assistance
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