HDFC Bank Complaints & Reviews

Dear HDFC Bank, I had applied for a DDA application through net-banking. The amount was Rs: 1, 00, 000 and the details are as below: Application Form Number : 03041312 Name Of Applicant : Rajesh Jindal Other premium banks like Citibank, HSBC etc have released the money on 27th Dec through online mode. Banks like your have decided to delay it further by issuing demand drafts or cheques. But still haven't received any intimation from your side about such issuance. Also the refund is still pending. Please let me know the tracking number of the draft so that I can ask my local branch about it or let us know a tentative date as to when I would be receiving my money

Hi Hdfc, I want to bring in your notice about the misbehavior of your customer care executives of the Credit Card division. Specially, I would like to quote the reference of my communication held with one of your customer care executive on 6th of Jan 2015 at 11:55 AM. This guy not only misbehaved, talk roughly and in abusive manner with me, but harass me by kept calling 20-25 times on my mobile no [protected], even when I had told him to make the payment by EOD of the same day, while I was aware that the bill for my Credit card ending with 0616 had generated only one day before i.e. 5th of Jan & the last date for my payment was 24 of Jan. Please note, this is totally unacceptable because I am continuously doing the partial payments each month. Also if you see my credit card payment history you can see, there were times when I had made the huge/big payments ranging from 15k - 25 k during a month and even if I had not done the payment, how can we expect from HDFC or any organization representative to misbehave. So I request you to take some action against this guy & make sure not to harass me, otherwise I would leave with no choice except going to the court.

This is a complain against Mr Imran of Swargate Credit card department for verbal abuse and mental harassment. To give the background - my father Mr Shrikant Tukdeo (HDFC credit card holder, Account no – [protected] ) failed to make a credit card payment since he was financially difficulties and undergoing through a psychiatric treatment. I interfered and agreed to help my father clear the debts. Myself (Parimal Tukdeo) along with my aunt, Ms. Smita Ghalsasi and uncle Mr. Avinash Kulkarni had approached the HDFC Swargate office for the same purpose. We met Mr Dynanesh Mane to settle this matter. Initially the discussions went well but in the days to follow the discussion failed. Few days after that, I received a call from your executive Mr Dheeraj and we reached a settlement. The details of the settlement were :- Total Settlement amount – Rs 20, 300/- Total Install ments – 8 – against post dated cheques First Installment Rs 4000/- in cash (already paid) First installment paid in May 2014. Remaining amount – Rs 16, 300/- against post dated cheques for 7 installments. Here, I was told by Mr Dheeraj that the amount per installment was Rs 2328/- and accordingly I had issued post dated cheques for this amount. On 28th May 2014, Mr Vikas([protected]) of HDFC collection team visited my office to collect the cheques. The amount for each month was different in the settlement letter and there were mistakes in the settlement letter. I was not told in advance of these details by Mr Dheeraj. As the amounts did not match, Mr Vikas refused to collect the cheques. He connected me to Mr Imran (His manager) to sort out the issue. I asked Mr Imran to give me a new settlement letter so that I can handover the cheques, to which he started insulting me and pointing it as my mistake. Mr Imran started calling me names, verbally abusing me, to the extent of threatening me with dire consequences if his orders were not followed. I obviously felt offended by this behaviour since we have been clarifying the situation and were never denying to pay the amount. This was cleary rude, improper behaviour by HDFC personnel and I demanded apology. Mr Imran refused to give us any kind of apology. It is appalling, the way we have been treated, insulted and threatened for the mistake made by a so called responsible HDFC officer. After this incident, we ( me and my sister Ms Rupa Kulkarni) kept on getting calls from various folks claiming to be HDFC officers and when we asked them to justify Mr Imran's behaviour towards us, we were told that he is no longer working with HDFC which was clearly a lie since one of the officer later agreed that he is working with HDFC even now. We almost repeated the story for more than 15 HDFC representatives who called us afterwards. We have been repeatedly telling everybody that we are ready to pay the settlement amount with the agreed clauses. We have all the receipts of the previous payments made against the Credit card dues and the post dated cheques as a proof. The matters stand as they are today, with the HDFC folks mentally harassing us and refusing to acknowledge or apologies of this rude, improper behaviour.We will not tolerate the insult and harassment for a mistake made by an HDFC officer and we want an apology from all the concerned folks. We have been advised to approach consumer court for our grieviances but we wanted to reach out to the HDFC personnel to solve this rather than take any other way, but if this harassment and disinterest continues then we may not have any other way but to approach third parties like consumer court etc. Appreciate your help and hope for quick resolution.

I have applied for DDA housing scheme 2014 through online application via HDFC bank.I have made payment of 100172.47/-.I have not received the refund so far. Kindly resolve the issue. My payment ID : 10848784 Application No. : 3039564 Name : Nishant Sinha Email id: [protected]@yahoo.com

Dear HDFC Bank, I had applied for a DDA application through net-banking. The amount was Rs: 1, 00, 000 and the details are as below: Payment Id : 10631726 Application Form Number : 3033935 Name Of Applicant : GAURAV KUMAR Bank Account Number : 5010*******828 Other premium banks like Citibank, HSBC etc have released the money on 27th Dec through online mode. Banks like your have decided to delay it further by issuing demand drafts or cheques. But still haven't received any intimation from your side about such issuance. Also the refund is still pending. Please let me know the tracking number of the draft so that I can ask my local branch about it or let us know a tentative date as to when I would be receiving my money.

I had cancelled Loan due to DSA Mis-selling or commitment is not fulfill which occurs my loss Rs. 6243/- (Interest 4521 / Cancellation Charges - 1122 / Stamp Duty - 600) It is mistake of DSA of HDFC Bank (Swamy [protected]). He had committed me that HDFC had given loan with interest rate 13.25% and Rs. 5, 25, 000 / (enough to Close ING Vyas Loan ) Disbursement & Mr. Swamy (Mobile No. [protected] /[protected] /[protected]/[protected] had also commit that he would close ING Vyas Loan with NIL Fore Closure Charges but MR. Swamy is not follow both commitment. HDFC had given loan only Rs. 5, 00, 000 with Interest Rate 13.75% which is not enough to Close ING Vyas . and also note that on Day of disbursement or previous day no one call to me regarding disbursement . the call is received after disbursement SMS is received . I had Check status on 15-Nov-2014 for my loan status on web site https://leads.hdfcbank.com/applications/misc/LST/loantracker.aspx . HDFC bank loan tracker shows "Your Unsecured Loan application no.30321918 is Declined as on 11-NOV-14 as the application does not meet the internal credit norms of the Bank" . however HDFC Bank had disbursement of loan on 21-Nov-2014. Kindly note that I had signed agreement or document only one time . at time of disbursement DSA had made my dummy signature Due to DSA is not fulfill commitment, I had loss of Rs. 6243/- (Interest 4521 / Cancellation Charges - 1122 / Stamp Duty - 600) DD of Rs. 4, 90, 000 had received on 28th Nov 2014 and Credit of Rs. 8, 278.00 had received on 21st Nov 2014 in evening. If customer is not able to pay EMI, bank charges to customer to recover loss.

Dear sir/Madam, I Mr.rajashekar had worked in Ur organigation in the year[protected].and my emp no:HBL/AP/R07092.as i did not have my pf number and till now i did not applied for it.so please can you help me for finding my pf number. my mail id is [protected]@yahoomail.com. rajashekar [protected]

My name is juned gazi.i have worked in this company since last December 2014. Bt my last. month. Sailary not paid. Because my Bm naveen mathur and HR nikhil solanki its invole. Plz requist I need my sailary. Juned gazi Post. Sales development manager Employees id 131247 Company address shop no.115 to 117 1st floor akshar arcade opp. Memnagar fire station near amambuja houve navrang pura ahmedabad. Pin code 380009

Hi We are feeling very very much disappointed with HDFC Life. They have taken our Original Policy document in lieu of regenerating the Policy Document as the Nominee turned 18 year old. Now three months have passed but they did not return any original document to us. They even misbehave on Phone and do not entertain any queries. The Panipat branch Haryana is one of the worst branch and dealing customers. Please help us in resolving the matter . Policy Number: 13143240

Mera naam juned hai maine hdfc life maine as a sales devlopment ki post par hu . Maine 1 jajanjanujanuary 2015 ko resig dala tha. LeLekiLekinLekin meri sailary December 2014 ki mmeri sailary rok di hai.mehai.mere branch mamager naveen mathur ne. Aur hr ne bhi mermere branch manager ka support kiya. Aur hr ne mujhe warning di hai ki tera termination kara dudunga tera future khraab kar dunga. Aur tera releavreleavireleaving letter bhi tujhe nahi milega my employeemployee id is 131247 please aap meri hold ki hui sailary mujhe dilaye. Aur mera releaving letter bhi dilaye. Juned gazi Sales dedevelopment manger n Hdfc standard llife insurance Address. Navrangpura vijay chaar raasta shushshivalik building 1st floor ahmdabad ahmdabad Employee id 131247 Mob. No. [protected]

I have lost my HDFC food card in Dec 2014. Food card number is [protected]. I reached out to customer care and blocked the card. While blocking, the balance in the card was around Rs.850 and i need to get the money back. I reached out to the CC but the call was always getting cut in the middle. I am fed up in trying them and i need to know the procedure of getting the money back.

I have applied for DDA housing scheme, 2014 through online application. I have done the online payment of registration of rupees 100172/- through HDFC bank net-banking. However I have not received the refund so far. Kindly resolve the issue. My payment ID was PayUMoney PaymentID: 10209980 and application number was 3025315. My mail id is [protected]@gmail.com Thanks Rishi Sharma [protected]

I dnt know how HDFC opened my trading acoount by it self. I got call from hdfc and she said that 999 rs will be detuct from my account. Today my salry is to be credit if i found any detuction my account i will quit my relation with HDFC. Kindly stop this stupid work and do your work. Vineet bisht Cutomer ID[protected]

Sub: Complaint against the HDFC Collection agent harassment- [protected]/[protected]Dear Sir/Maam, As per my conversation with you I need to bring to your attention my experience as an ICICI Bank customer.My name is Bipin Dubey at 73 Jumbo house okhla phase 3 new delhi had availed of an hdfc Bank Personal loan . my salary account [protected] in HDFC bank account branch okhla New Delhi.[protected] which isComplaint against the hdfc Collection agent harassment..i have already applyed for personal loan amount50000/- on base our salary account .when bank provide loan amount inmy salary account then after 5 days hold my loan amount and transferto another without any information.again after one month bank holdmy 2500/- amount from my salary account.After 2 year recover started getting calls( [protected]/[protected])from collection officials day in and day out who were very rude, unprofessional and it seemed if you are talking to illiterate people. I explained them the situation but these guys were not ready to listen. They then started calling my family members, friends. They called up my parents and told them "non bailable warrants have been issued against your son" and "he will be arrested", If he is out of country then his "passport will be taken away" and "visa will be cancelled" and also "the concerned police of that country" will arrest him, bring him to India and put him in Jail...I mean...Seriously!...For a personal Loan!!!...They even told my parents that "you people are also involved with him in taking loan from the bank and must have distributed the money among yourself". I mean, how much can you degrade yourself to get money out of a person who already is suffering...they told my mother "you are a pathetic mother" subjected to an endless barrage of calls asking them to deposit the money cash 'immediately'.other wise saying to kill me and collect money. Even after informing the caller of the situation, the calls did not end and at times were threatening in nature.This is a serious concern, I and my aged mother has been harassed by these people of hdfc bank A collection Agency of hdfc Bank). The mobile of the executive is [protected]. Infact he refused to show his identity proof and any contact information related to him. He also refused to give his supervisor's number.1.Shouted at my mother and gave her mental torture.2.Used foul and raw languages3.Gave threats and was very abusive.4.Taunted and tried to humiliate.5.Done some indecent act –snatched my mother's mobile to talk to me.6.He was adamant and said that he will come in the night time to disturb till the time we do not pay him.7.He was very rude and harsh and kept on shouting- even though she (my mother) said him that she is a heart patient.My mother gave him a date to come and collect the payment but he was shouting and saying that he would sit at my place all day till the time we don't pay him.And to mention a few words that he used, have a glance at the following utterances of that person –These are not the only statements that the bank executive used, but were also accompanied by an offensive and abusive behaviour and language, which is legally and ethically against the Human Rights and Indian Penal Code. I am also filing a case in Banking Ombudsman site www.bankingombudsman.rbi.orgI am attaching a said rules released from RBI so that consumers can get awareness where to go if they are facing same traumatic tensions or experiences due to financial institutes. Wise bankers should not consider every client as cheat or slave. During such situation if the client fells, Bank should cooperate and not traumatize and humiliate their customers. During such destiny laid stages, if the bank could not support the hospitalized client (loan taker) on ventilators at least it should also not try to pull the tubes of oxygen.In all fairness, Hdfc Bank should have at least checked our credit worthiness before going on this harassment and hounding 'rampage' till we had no option but to carry out our own investigation and point out the problem your Bank.We hope that you take note of this experience and prevent the same from occurring again. Yours faithfully, Bipin dubey [protected] Email id:[protected]@gmail.com

I am HDFC bank credit card holder since last 1 year and have never been paid credit card bill late a s well as my credit card validity is also up to 11/2016 on[protected] without any notice and without any call Rs 335.96 Debit to my credit card bill please refund my same amount immediately

I am US Citizen I have HDFC Insurance policies # 00268150, # 00268151 # 00268148 for my three children from[protected].I have been paying in US $ through State Bank Of India and agent Mr.Ganesh Shanbhag of SMS financial.I have been going to HDFC Khar office frequently but have not got any positive feedback.HDFC needs letter from SBI as if they do not have records of my payment in US Dollars? How can I get my check in US $? HDFC must know that we come on visit and do not have time to waste like their employees!

My name is Sachin Pawar an NRI, I have following observations : 1. For policy no. 10013932, I have we only paid premium 3 times due to Internet error in May 14. The same was highlighted to your local representative in nashik ( Mr. Chetan Goyal ) and he asked to come with all documentation which I fulfilled, in that process I have visited 3 times in 15 days. After 15 days he diverted me to your main branch at Old Agra Road in Nashik, where your people again asked for diff. document which I have given them. They promised me that my money will be refunded in 15 days. Till date no money refund refunded Nor any communication 2. So, finally again I contacted HDFC Customer care by mail ( [protected]@hdfclife.com), There also no response in last 14 days in spite of reminders. 3. If I search your site there no customer care no. for NRI. How do we contact HDFC life . This is puzzle for me 4. Then, we have paid the excess money why it takes long for HDFC life team and customer care to respond leave a side paying money back. 5. This is very frustrating and not expect such a service from HDFC. 6. If my claim.is genuine, I am expecting interest on my money, since last 7 months HDFC has not refunded my money. 7. In my opinion, this is cheating and if anyone misses to pay premium these guys levy huge penalty and if our money is with them they don't even respond to our complaints.

Hello Team, My Name is Syed Ur Rehman, and I am a HDFC account user. I have been using the HDFC services more than 2 years and when the account was opened the executive told me that the Demat account also will be opened and if we are not interested we can close it after a month. As I was not satisfied, I closed My Demat account within 2 months by giving a request in the nearest HDFC Branch (Jayanagar 9th Block). Soon after a year the on 24/12/2013 the Demat account was reopened and an amount of Rs. 842:00 was deducted from my savings (salary) account. Hence, I called the customer care and gave the request and after 4 to 5 working days I got a call from customer care center or the Branch Manager and they took my request and told me that the Demat account will be closed permanently and the deducted amount was reverted back to my account. Now again on 29/12/2014 I got a SMS stating that "Dear Customer an amount of Rs. 842.70 is due for your Demat A/c XXXXX9485, till date. Kindly fund your bank A/c suitably. Please ignore if funded. I have given an authorization to close My Demat A/c long time back and today 30/12/2014 when I contacted the Demat customer care the representative told that the amount is a service charged to keep the Demat account existing and I have to pay the amount. It is not the fault of the agent. I have closed the Demat A/c long time back and the account is still existing. If the amount is getting deducted from my account I will go LEGAL and I will write a mail to your CEO and the higher authority. Regards, Syed +91-[protected]

Myself Rakesh Kumar underwent a surgery two years ago in CMC vellore and spent my two years there for treatment sake.Meanwhile HDFC bank deactivated my account-[protected] including the cash present in it without letting me know.I request you to take appropriate measure even if account is not activated at least i get my money back.My contact details are as follows; House no -1200 Sector -19 part -2, HUDA KAITHAL, HARYANA-136027 Phone no-[protected]

Few months back we bought HDFC Bank credit card known as Times card.By doing various malpractices company is cheating/looting their customers. Around 2 months back due to carelessness of the co.I was forced to make payment 3 times for same bill and 2 cheques got debited from my account even after such blunder next month theycchareged me fiance/late fee. Again this month even after making payment of bill before due date they charged me finance charge. When i bought i was told it is lifetime free card and still they charged me membership fees so in less than a span of year 3 times they tried to extract extra money fraudulently. So i request you to do in depth audit of the company to find everyday how much they are extracting from other customers. I am expecting with your help: that they refund all bogus charges they took from me and mental harassment charge of Rs5000 along with apologize letter. So i request you to do in depth audit of the company to find everyday how much they are extracting from other customers