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HDFC Bank Complaints & Reviews

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Updated: Nov 26, 2025
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S
SMART Lalan pandit
Feb 20, 2022
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The hdfc bank has put a hold on my funds of rupees 1297.00as mi revenue hold through gefu, ac number is
Account number: [protected]
Ifsc: hdfc0002108
Branch: Banka Bihar
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
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    M
    MohanaSrinivasan
    Feb 20, 2022
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    Hi,

    Rs. 1119 have been held (mirevenue hold through gefu) from my salary account.
    How can you hold my amount since it is salary account???

    Attached screenshot.

    Also I tried to reach hdfc customer care, I got the response as due to technical issue we can track ur account.

    Kindly please respond as soon as possible.
    I am in critical need.

    Regards
    Mohana Srinivasan
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      S
      SwizzleKhan
      from Mumbai, Maharashtra
      Feb 20, 2022
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      Address: Mumbai

      Hey,

      I had applied moratorium via SMS link sent from HDFC for settling the due of my HDFC Credit Card on 4th October 2021. I received an approval for moratorium via email and letter for the same. It explains that the moratorium is for 6 months (till 29th of March 2022) and post that, a 24 month restructuring repayment period.

      Sadly HDFC decides to send me legal notices from varies firms and I also got a call to pay the whole due and cancel the restructuring - because the lady on the phone believed “I’ll be unable to pay monthly on time”. I cordially asked not to cancel restructuring.

      Now I receive an invitation for conciliation from Ms. Nikita Indoria asking to come down on 23rd Feb 2022.

      I humbly request HDFC to rectify this horrible mistake which is also affecting my CIBIL score on monthly basis and to issue a legal repayment statement to continue with my moratorium.

      Emails sent to Grievance.[protected]@hdfcbank.com, TermLoans.[protected]@pic.hdfcbank.net, [protected]@hdfcbank.com, emailreplylegal.[protected]@hdfcbank.com, customerservices.[protected]@hdfcbank.com, anil.[protected]@hdfcbank.com (one of called in Feb asking to pay full amount, then when this situation was explained there was no reply) and [protected]@gmail.com (one who emailed for conciliation) has been of no use as nobody replies or updates anything over emails. Its just been a long trail of SMS for someone assigned for recovery and letters asking to pay overdue.

      Please get me out of this mess and let the moratorium course apply with the credit card for healthy repayment.
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        M
        Mrchandan
        Feb 20, 2022
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        I don't want any restructure on my credit card last four digits are 9306
        please sir cancel this as soo as possible
        HDFC Bank customer support has been notified about the posted complaint.
        Feb 22, 2022
        Updated by Mrchandan
        Hdfc bank can't support how to solution my complaint
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          D
          drketan
          from Delhi, Delhi
          Feb 19, 2022
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          I have paid Rs.6402/- for HDFC home loan Insurance Premium Fund account number[protected] on 18 Feb 2022 through Bank of Maharashtra savings bank account No-[protected]. Amount deducted from account but transactions failure message received. Please reverse the same amount as earliest so that i can paid the same amount in time to avoid penalty charge.
          Thank you Sir,
          With Regards
          HDFC Bank customer support has been notified about the posted complaint.
          Feb 19, 2022
          Updated by drketan
          Please resolve this problem as earliest.
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            D
            drketan
            from Delhi, Delhi
            Feb 19, 2022
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            I have paid Rs.13502/- for HDFC home loan account number[protected] on 18 Feb 2022 through Bank of Maharashtra savings bank account No-[protected]. Amount deducted from account but transactions failure message received. Please reverse the same amount as earliest so that i can paid home loan EMI in time to avoid penalty charge.
            Thank you Sir,
            With Regards
            HDFC Bank customer support has been notified about the posted complaint.
            Feb 19, 2022
            Updated by drketan
            Please resolve this problem as earliest
            Feb 19, 2022
            Updated by drketan
            Read my Home loan account number as[protected] instead of[protected] which is Insurance Premium Fund account number
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              C
              Chahat Rana
              Feb 19, 2022
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              I have a salary account with hdfc bank. I have started with sip in mutual funds using auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges from my account and now my balance is showing -3340 rs on 17/02/2022.

              I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

              Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

              Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

              Please please help me resolve this and return my money.
              HDFC Bank customer support has been notified about the posted complaint.
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                C
                Chandrashekar M G
                Feb 18, 2022
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                Address: Bengaluru

                Called few times to HDFC call center. Still not able to close the fastag..as i already sold the car.
                Still pending.. as i don't have HDFC savings account.
                Not sure how to go ahead..
                HDFC Bank customer support has been notified about the posted complaint.
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                  A
                  Anchana Ramachandran
                  from Thrissur, Kerala
                  Feb 18, 2022
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                  My account has been debited twice with Rs.359 for "AMB CHRG INCL ST & CESS" for dec month without any prior intimation or alert.

                  I have never been communicated via Email or SMS for any such charges they introduced.

                  If they can send promotional emails and SMS to their customers then why can't they send an alert about a new charges they impose; so that customer can maintain the balance before it goes below the required amount.

                  This happened third time with me and its not acceptable in any case. Kindly process the refund for both these debit transactions otherwise I have to CLOSE my account with HDFC Bank forever.
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                    A
                    Ankit2512
                    from Bhopal, Madhya Pradesh
                    Feb 18, 2022
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                    Sir, Myself Ankit Nigam from bhopal have never ever issued any credit card till date but bank is charging unnecessary penalty by freezing my some amount 72, 705/- earlier i got calls from recovery team to pay the minimum amount of 2500/- i was forced to pay the said amount so i paid it after that they said me that i will never get any calls or messages or mails and also said that the card which was used to me will be closed and blocked permanently

                    Funds on Hold Account Number:[protected] As on Date: 18 Feb 2022 Amount Held By HDFC Bank
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                      Abilash Radhakrishnan
                      from Coimbatore, Tamil Nadu
                      Feb 18, 2022
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                      Address: Coimbatore, Coimbatore, Tamil Nadu

                      As i have applied for a housing loan in HDFC Bank at Coimbatore Race course branch, They have bought all the required documents from me.But its been total of 80 days I haven’t received any proper response from their side still now. Still this date they haven’t said a proper decision about the loan sanction.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        J
                        jerinaj
                        Feb 18, 2022
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                        I have visited HDFC bank to clarify some charges in my account couple of years back but the staffed behaved rudely. So for past two years I didn't do any transaction so the account went negative balance and it is blocked

                        So I wish to close my account without paying single penny. Or I wish to change the account to salary account if my negative balance is waved off

                        Looking forward for the above queries resolved.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          R
                          Retaik Saraswat
                          Feb 18, 2022
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                          Resolved

                          I did a transaction of 16000 from my registered HDFC account. The amount has been debited from my side but the beneficiary has not received any amount yet in his INDIAN OVERSEAS BANK
                          Feb 19, 2022
                          Complaint marked as Resolved 
                          As per the organisation the payment was transferred within 3 days to the beneficiary
                          HDFC Bank customer support has been notified about the posted complaint.
                          The payment was done today
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                            C
                            cat gm
                            from mumbai, Maharashtra
                            Feb 18, 2022
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                            Address: mumbai

                            Payment for debit card inter national payment but error is Payment processing error, please check card details are correct or try using a different card.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              V
                              vikash Rohlania
                              Feb 18, 2022
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                              Dear Team

                              My LM code No is HDF0085460 taken from HDFC life .code has deactivated. Remark is showing on IRDA portal is Terminated for Non Fulfilment of Minimum business Guarantee now I want to remove my code from IRDA portal. Please help.

                              Code = HDF 00857460

                              PAN number= BWZPN8864R
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                                R
                                rajkishore da
                                Feb 18, 2022
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                                Address: Forest park branch,bhubaneswar,odisha

                                Funds on Hold
                                Account Number: [protected]
                                As on Date: 18 Feb 2022
                                Amount Held By
                                HDFC Bank (for MiREVENUE HOLD THROUGH GEFU): ₹1, 869.28 why this is happen in 24hr my found not refounded to me i will case in hdfc bank against customer dissatisfaction or not single notices to me for this and this money is very emargency for me i want to buy a medicines and am not in a my home town so that this happening is very bad for me and who is very needed person is this behavior of hdfc bank doing without notice is very bad for every one aand i had sallary ac when it is a convert to saving it have again no notice to me it is a very critucal for hdfc bank to doing this i am rajkishore das in 19 feb case in consumer cout for harasment and no notice action creating i notive you return my money in 24hr or ready for the court and i am not alone a get your 25k cus with me
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                                  A
                                  Ashwini Kumthekar
                                  Feb 18, 2022
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                                  Dear Sir,

                                  I am harassed by executives representing as hdfc bank employees. We also enquired with hdfc bank, but they have already informed that these people are not their employees. On 15.02.22, I received a call from mobile number[protected], name is Sonal. But she provided incorrect address of the bank. I want the bank to verify if this person actually works with hdfc bank. As last time I was duped by a person posing as icici bank employee.

                                  Ashwini Kumthekar
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                                    R
                                    rajkishore da
                                    Feb 18, 2022
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                                    Address: Bhubaneswar,odisha

                                    The hdfc bank has put a hold on my funds of rupees 707.70 as mi revenue hold through gefu, ac number is
                                    Account Holder: RAJKISHORE DAS
                                    Account Number: [protected]
                                    IFSC: HDFC0008194
                                    Branch: FOREST PARK BHUBANESWAR
                                    Account Type: SAVING
                                    MMID:9240269
                                    Virtual Payment Address:[protected]@hdfcbank

                                    The customer service is not able to give any info on this.
                                    First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful and i open a salarry account and added a new company for salarry in this case how it became a savings account and never give a warning or a single notification who is responsible for that..???
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                                      D
                                      Darshan G P
                                      from Tarikere, Karnataka
                                      Feb 18, 2022
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                                      Address: Jayanagar RVS PARADISE, Bangalore

                                      The HDFC BANK has put a hold on my funds of rupees 6, 140.00 as mi revenue hold through gefu, ac number is
                                      Account number: 5010*9081
                                      Ifsc: hdfc0001226
                                      Branch: JAYANAGAR-RVS PARADISE
                                      The customer service is not able to give any info on this.
                                      First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
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                                        M
                                        Mitesh Kuvawala
                                        Feb 18, 2022
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                                        Address: Rander, surat

                                        Worst banking service I ever faced. Rander, Surat branch is dumbes branch in HDFC sector. They lie with customers and try to earn trust and then steal money from account as panelties and charges. I suggest to all people don't open any account in this bank or any of their branches. EVEN APPLICATION IS KIDDY. They first of all cutted 7.5k from my account then after now a days they took 590 INR . Then my friend's account they cutted 570 INR without informing anykind of msg and warning.
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